Doshi Dayalamurthy
Chennai
Summary
Dynamic professional with a proven track record in educational counseling and procedure enhancement at AMET University. Skilled in leveraging social media proficiency and multitasking capacity to boost student retention, streamline registration processes, and bring valuable experience in supporting executive-level staff, ensuring smooth office operations. Achieved significant improvements in course enrollment and operational efficiency, showcasing a blend of hard and soft skills.Well-versed in managing office supplies, paperwork and project needs.
Overview
21
21
years of professional experience
Work History
Administrative Officer & Admission Counsellor
AMET University
12.2021 - Current
- Counseled students about Pre-sea and Post-sea courses offered by AMET.
- Facilitated understanding of inovative course offerings to enhance educational pathways in DG as well as Non DG Courses.
- Evaluate eligibility for various courses through document management.
- Compiled necessary documentation to determine course eligibility and processed prepayments.
- Guided individuals to explore online courses available at AMET for dynamic learning opportunities.
- Managed accounts at AMET Head Office and City College.
Administrative - Marketing Officer
AMET City College
Chennai
01.2020 - 12.2021
- Maintained accurate course vacancy details to ensure seamless student access.
- Streamlined faculty timetables to maintain consistency.
- Uploaded student lists on DGS website before each course began and facilitated acquisition of INDoS numbers.
- Preparing question papers for the final examinations, and issuing course completion certificates from the DGS website after verifying that all dues have been cleared.
- I completed the Vertical Integration Course for Trainers (VICT) and worked as a part-time faculty member at AMET City College for electronics-related subjects.
- Internal Audits
Merchandiser
Regency Clothing International Ltd.
02.2011 - 12.2013
- Coordinated with buyers and material suppliers.
- Developed sample garments aligned with design specifications.
- Located suppliers for accessories and trims for sample and bulk orders.
- Furnish production and quality departments with essential data for bulk orders.
- Generated procurement requests to obtain required raw materials.
- Coordinated with in-house production team and sub-contracting factories to ensure timely shipment.
- Facilitated the transfer of inspection findings to buyers for informed decision-making.
- Coordinated shipment tracking with buyers.
Senior Quality Analyst, Email Support
Amazon.com, Sutherland Global Services
10.2003 - 12.2009
- Executed live tracking and subsequent review of all outgoing customer communications.
- Oversaw agents to detect mistakes and implement necessary corrections.
- Supplied necessary insights for agent decision-making.
- Facilitate feedback sessions with agents.
- Suggested enhancements and adjustments to performers to achieve quality standards.
- Analyzed processes to identify potential areas for quality improvement.
- Compiled and generated detailed documentation based on report findings for internal audits.
- Explored industry benchmarks to refine utilization standards.
- Facilitated training programs to enhance employees' adherence to quality standards.
- Tracked post-implementation performance to identify issues and optimize operations.
- Communicated assessments regarding work quality to both management and employees.
Education
Master of Business Administration -
Andhra University
12-2025
Bachelors of Engineering - Electronics and Communication
Sri Padmavathi College of Engineering
04-2003
Higher Secondary -
Don Bosco Matriculation Higher Secondary School
Kolathur06-1999
SSLC -
Don Bosco Matriculation Higher Secondary School
Kolathur06-1997
Skills
- Documentation and control
- Educational counseling
- Registration processes
- Marketing and promotion
- Career counseling
- Social media proficiency
- Administration required reporting
- Student retention strategies
- Task prioritization
- Lectures and discussions
- Service oriented
- Multitasking capacity
- Problem-solving abilities
Affiliations
- English
- Hindi
- Tamil
Disclaimer
All the information furnished above are true to the best of my knowledge and belief.
Timeline
Administrative Officer & Admission Counsellor
AMET University
12.2021 - Current
Administrative - Marketing Officer
AMET City College
01.2020 - 12.2021
Merchandiser
Regency Clothing International Ltd.
02.2011 - 12.2013
Senior Quality Analyst, Email Support
Amazon.com, Sutherland Global Services
10.2003 - 12.2009
Master of Business Administration -
Andhra University
Bachelors of Engineering - Electronics and Communication
Sri Padmavathi College of Engineering
Higher Secondary -
Don Bosco Matriculation Higher Secondary School
SSLC -
Don Bosco Matriculation Higher Secondary School
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