Seeking a Position in a reputed organization where I can apply my knowledge into practice, and which provides unlimited scope for learning new skills and becoming a good professional.
Overview
14
14
years of professional experience
2
2
Certifications
1
1
Language
Work History
Team Lead
Tata Consultancy Services
01.2024 - Current
Ensuring that team performance is in line with the guidance documents
Mentoring the trainees onto the database, guiding documents and training mails, and assisting in resolving problems; providing technical support
Regular telephonic interaction with client to resolve queries related to the processing of cases in the software
Proactively assisted teams in heavy lifting and complex problem-solving tasks, improving operational efficiency.
Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
Monitored team performance, providing suggestions for improvement and training programmes to increase team efficiency
Digital dental implant designer
Tata Consultancy Services
11.2023 - 01.2024
Preparing the case (Case setup) in 3 shape Implant Studio
Assessing the maxillary and Mandibular scans coming into the queue
Digital Planning of implant using 3 shape Implant studio
Preparing the surgical guide design using 3 shape.
PV Validation Analyst
Tata Consultancy Services
01.2023 - 10.2023
Provides change management support to ensure that changes are recorded, evaluated, authorized, planned, tested, implemented and reviewed in a controlled manner
Review / Validate change in Service Now Change Management System
Interact with technical teams to follow change progression
Review of Documentation associated to the change
Approve the Change at Approve stage & deployment stage in Service Now Change Management System
Medical Reviewer & Medical Advisor
Tata Consultancy Services
03.2021 - 12.2022
Provide medical inputs in terms of assessing the Event coding, assess the Seriousness and assess Causality
To author Company Clinical Comment (CCC) for required cases that are Suspected Unexpected Serious Adverse Reaction (SUSAR).
Process Trainer Argus safety data base
Tata Consultancy Services
08.2017 - 02.2021
Prepared and presented Root Cause Analysis and CAPA (Corrective action and preventive action) for the respective team
Updated and prepared Project User Manual, client presentations as and when required for training purpose
Interacted with the client for queries and training purpose
Mentored new associates in the project and monitored their quality
Handled documentation for the project: JD (Job Description) preparation as per contract, updating and reviewing ICH-GCP files, on boarding and Off boarding formalities for associates, Audit report preparation
Handling transition phase of any new addition to the project.
Quality Reviewer Argus safety data base
Tata Consultancy Services
06.2014 - 08.2017
Reviewed the ICSRs for the events captured, seriousness, case priority, any product quality complaint
Documented the errors as a record to check for the overall quality of team
Provided feedback for the errors
Conducted sessions for error discussion.
Case Processor Argus safety data base
Tata Consultancy Services
03.2014 - 06.2014
Accountable for handling ICSRs for further processing after the case creation by receipt and triage
Responsible for generating and forwarding appropriate queried and request for clarification of discrepant data or additional data
Handling invalid cases using reference documents
Clinical assessments which include case seriousness
Assuring and maintaining compliance with regulatory and local global SOP timelines using proactive workflow management
Drug safety associate
Qinecsa Solutions
01.2012 - 01.2013
Pharmacovigilance associate
APCER Pharma
01.2011 - 01.2012
Education
M.sc Clinical research -
Cranfield University, New Delhi
B.D.S -
RMLA University, Faizabad
Skills
IT Proficiency
Accomplishments
Have been a part of the train the trainer session by client On-site (Germany, Berlin) for Argus 8.1.2
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services