Dr Mukesh Kumar Shukla
Delhi
Summary
Healthcare Administrator with mote than 18 years of clinical experience, proven to deliver exemplary level of healthcare service delivery to patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
18
18
years of professional experience
Work History
M S ZONAL (SENIOR MEDICAL OFFICER)
Reliance Industries Limited
06.2020 - Current
- Designing health and wellbeing initiatives based on analysis of different health data- clinic data, insurance data, existing programme utilization and feedback and employee satisfaction.
- Conceptualizing, developing, and implementing new wellbeing strategies based on need assessment and gap analysis.
- Medical examination for employees getting onboard and periodic medical examination of on roll employees, conduct pre-employment health screenings to assess employee’s physical fitness
- Training employees for first aid (includes- basic life support & other medical emergencies) and disease prevention
- Online medical consolation of employees and family members
- Vendor management – Identifying, onboarding, monitoring, managing various vendors, contract overseeing, contract renewal, rolling RFP, ensuring compliance, driving innovation and improvement.
- Cross functioning and collaborating with HR and EHS and other stakeholders for effective health and wellbeing promotion and facilitating HR values like culture, diversity, and inclusion.
- Strategize, design and implementation of communication campaigns of health and wellbeing.
- Engaging with senior management to drive the culture and increase engagement in health and wellbeing programmes.
- Promoting mental health awareness amongst employees
- Evaluation of medical leaves and guiding return to office as appropriate
- Liasoning & empaneling leading hospitals and diagnostics centers across NCR for annual health checks and treatments
- Conducting periodic medical checks as well as working as a Medical Consultant for employees and families
- Ensuring prompt ordering & stocking of medical and office supplies as well as staying up-to-date with healthcare regulation
- Setting up & managing a fully equipped Medical Center at Corporate Office in Delhi.
- Organizing health wellness camps, health talks, medical webinar, one to one in house consultation at different offices and manufacturing locations
GENERAL PRACTITIONER
Aster Cedars Clinic
06.2019 - 12.2019
- Adhered to universal precautions and other appropriate infection control practices.
- Thoroughly examined patients and elicited medical history data to use in assessing health and identifying conditions.
- Providing best medical care of all medical, surgical diseases to patients from different ethnicity and nations
- Improved patient satisfaction by providing comprehensive and empathetic care during consultations.
- Coordinated closely with specialists regarding complex cases or necessary referrals, ensuring continuity of care for patients.
- Focused on early detection of potential health issues through routine screenings and assessments, resulting in timely interventions when needed.
- Promoted preventive healthcare measures through regular check-ups, immunization programs, and patient education on healthy lifestyle choices.
PRINCIPAL MEDICAL OFFICER
Fortis hospital
06.2018 - 03.2019
- Expedited triage processes to ensure timely attention was given to the most critical cases during high-volume periods at the Emergency Department.
- Utilized strong decision-making abilities under pressure to prioritize treatments based on life-threatening conditions or potential complications.
- Enhanced team efficiency by coordinating with healthcare professionals, such as nurses, physicians, and paramedics for optimal patient care.
- Improved patient outcomes by accurately assessing emergency medical situations and providing appropriate interventions.
- Ensured high-quality patient care by staying up-to-date on the latest emergency medicine practices and protocols.
- Identifying medico legal cases (MLC)and making report of medical condition of patient on arrival at emergency room.
- Addressing patient’s/attendant’s grievances as first point of contact
- Streamlined processes for ambulance handoffs by establishing clear lines of communication between medical teams.
SENIOR EMERGENCY MEDICAL OFFICER
Aakash Super specialty Hospital
06.2017 - 06.2018
- Recorded patient electronic record information regarding physical findings, treatment rendered, formulated plan and prognosis based on patient's condition.
- Stayed current with advancements in emergency medicine, regularly attending conferences and workshops to enhance skills and knowledge.
- Reduced wait times for patients through efficient triage and prioritization of cases.
- Implemented protocols for disaster preparedness, ensuring readiness for mass casualty incidents or natural disasters.
- Expedited admissions process for critically ill patients requiring immediate attention by collaborating closely with admitting physicians.
- Enhanced patient care by efficiently diagnosing and treating a wide range of medical emergencies.
PRINCIPAL MEDICAL OFFICER
Fortis hospital
06.2015 - 05.2017
- Ensured high-quality patient care by staying up-to-date on the latest emergency medicine practices and protocols.
- Enhanced patient care by efficiently diagnosing and treating a wide range of medical emergencies.
- Managed challenging situations with empathy and professionalism, diffusing potential conflicts among stressed patients or family members.
- Utilized advanced diagnostic tools to support accurate decision-making in time-sensitive situations.
- Analyzed reports and findings to assess information and diagnose patients.
- Collaborated closely with EMS personnel for efficient transfer of pertinent information about incoming patients which resulted in better pre-hospital care.
SENIOR RESIDENT MEDICINE
Maharshi Valmiki Hospital
01.2014 - 04.2015
- Educated patients on disease prevention and self-management strategies, promoting overall wellness and reducing the risk of complications.
- Collaborated with multidisciplinary teams to provide comprehensive care for patients, ensuring seamless coordination of services.
- Developed personalized treatment plans for patients, resulting in improved health outcomes and increased satisfaction rates.
- Assisted in the development of clinical protocols and guidelines for best practices within internal medicine, contributing to a culture of continuous improvement.
- Diagnosed and managed a wide range of acute and chronic medical conditions, effectively improving patient health over time.
- Ordered and interpreted tests and analyzed records, reports and examination information to diagnose patient condition.
- Attending all specialist opinion referrals from various departments
- Conducted rounds to monitor patient progress and recovery.
SENIOR RESIDENT MEDICINE
ESI Hospital
12.2010 - 11.2013
- Accurately documented all aspects of patient care within electronic medical records system for proper record-keeping purposes.
- Performed rounds twice daily to discuss patient care plans, review diagnostic studies, communicate with patients and discuss medication lists.
- Provided prompt diagnosis of acute conditions using advanced diagnostic tools such as imaging studies or laboratory tests in order to initiate necessary interventions swiftly.
- Established collaborative and constructive relationships with patients and families by effectively and sympathetically discussing serious, sensitive and difficult topics.
- Anticipated patients' needs, conducted discharge planning and created individualized disease management and prevention plans.
- Volunteered at community health clinic to provide high quality care for low-income and indigent patients.
SENIOR RESIDENT MEDICINE
ESI Hospital
05.2009 - 01.2010
- Providing medical aid to all kind of medical emergencies like cardiac arrest, respiratory failure, cerebro-vascular accident, poisoning and intoxication
- Attending all specialist opinion referrals from various departments Participating in daily rounds, ward and MICU patient medication and care and deciding and making discharges Providing medical aid to outdoor patients in OPD
SENIOR RESIDENT EMERGENCY
ESI Hospital
03.2008 - 03.2009
- Providing medical aid to critically ill patients, accident & trauma, poisoning cases identifying and making medico legal case (MLC) Coordinating between different departments Addressing patient’s/attendant’s grievances as first point of contact carrying out administrative responsibilities during night duties
SENIOR RESIDENT EMERGENCY
ESI Hospital
05.2007 - 01.2008
- Providing medical aid to critically ill patients, accident & trauma, poisoning cases identifying and making medico legal case (MLC) Coordinating between different departments Addressing patient’s/attendant’s grievances as first point of contact carrying out administrative responsibilities during night duties
JUNIOR RESIDENT MEDICINE
Dr Baba Saheb Ambedkar Hospital
02.2006 - 02.2007
- Maintained detailed documentation of patients'' histories which aided in providing accurate diagnoses and treatment plans.
- Conducted comprehensive patient assessments for accurate diagnoses and effective treatment planning.
- Assisted attending physicians with complex cases requiring critical thinking skills and advanced diagnostics or interventions for improved patient management strategies.
- Prescribed medications and therapies to improve patients' health and well-being.
- Maintained high ethical standards when dealing with sensitive information or complex cases involving medical ethics.
- Educated patients on preventative measures they could take to improve their long-term health outcomes.
JUNIOR RESIDENT EMERGENCY
Sanjay Gandhi Memorial Hospital
12.2005 - 02.2006
- Learned to evaluate and manage patients in stressful environments.
- Enhanced patient care by effectively managing and prioritizing caseloads of various medical complexities.
- Streamlined communication between multidisciplinary teams, ensuring timely and accurate information sharing for optimal patient treatment plans.
- Prescribed medications, recommended treatments or suggested related therapeutic procedures.
- Performed minor surgical procedures to address simple, urgent patient injuries or conditions.
- Assisted with mobilization, ambulation and transport of patients.
Education
MD Physician -
Kharkov State Medical University, Ukraine
06.2000
Skills
- Strategic Planning
- Employee health and wellbeing
- Corporate Clinic Establishment & Administration
- Mental health care
- Employee Training Program
- Emergency Readiness
- Public Health
- Medical Recordkeeping
- Vendor management
- Team Building & Leadership Coordination
- Emergency medicine expertise
Training Programme
- ACLS and BLS, American Heart Association (AHA)
- Training of specialist doctors, Health & Family Welfare Department, Govt of NCT
- Endocrinology for practicing physicians, Medanta Hospital, Gurgaon, Haryana
- Workshop on introduction to palliative care, ESI Hospital, Rohini
- Training on cardiopulmonary resuscitation, Dr BSA Hospital, Rohini, Delhi
- Training on HIV/AIDS/STD awareness, Dr BSA Hospital, Rohini, Delhi
Membership Of Professional Societies
- Indian Medical Register (NMC)
- Delhi Medical Council
- State Medical Council, Uttar Pradesh
Languages
Hindi
English
Russian
Procedures Performed
- Endotracheal tube intubation, Bone marrow aspiration, Lumbar puncture, Arterial blood gas sampling, Pleurocentesis, Peritoneocebtesis, Inserting cannula, Nasogastric tube and Urinary catheter, Interpretation & obtain ECG, Defibrillation, Non-invasive mechanical ventilation, Invasive Suturing of small wounds, Splinting of fractures.
Internship
Deen Dayal Upadhyay Hospital, Hari Nagar, Delhi
Personal Information
- Date of Birth: 12/25/76
- Marital Status: Married
Timeline
M S ZONAL (SENIOR MEDICAL OFFICER)
Reliance Industries Limited
06.2020 - Current
GENERAL PRACTITIONER
Aster Cedars Clinic
06.2019 - 12.2019
PRINCIPAL MEDICAL OFFICER
Fortis hospital
06.2018 - 03.2019
SENIOR EMERGENCY MEDICAL OFFICER
Aakash Super specialty Hospital
06.2017 - 06.2018
PRINCIPAL MEDICAL OFFICER
Fortis hospital
06.2015 - 05.2017
SENIOR RESIDENT MEDICINE
Maharshi Valmiki Hospital
01.2014 - 04.2015
SENIOR RESIDENT MEDICINE
ESI Hospital
12.2010 - 11.2013
SENIOR RESIDENT MEDICINE
ESI Hospital
05.2009 - 01.2010
SENIOR RESIDENT EMERGENCY
ESI Hospital
03.2008 - 03.2009
SENIOR RESIDENT EMERGENCY
ESI Hospital
05.2007 - 01.2008
JUNIOR RESIDENT MEDICINE
Dr Baba Saheb Ambedkar Hospital
02.2006 - 02.2007
JUNIOR RESIDENT EMERGENCY
Sanjay Gandhi Memorial Hospital
12.2005 - 02.2006
MD Physician -
Kharkov State Medical University, Ukraine
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