Dr. Noel James
General Practioner (doctor)
Cochin
Summary
Experienced General Practitioner who has been working since 2014 and specializing in emergency, cardiac, medical ICU and patient care management, offering 7 -year background with large hospitals in India. Recently completed MHA (Masters in Hospital Administration). Well-versed in all aspects of healthcare and business administration with success in building robust medical practices and experience working as Deputy Medical Superintendent.
Overview
7
7
years of professional experience
3
3
Certifications
7
7
Languages
Work History
Depty Medical Superintendent and HOD of Emergency
Providence Hospital, Thumpoly
alapuzha
06.2023 - Current
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to NABH Standards with benefits to administration and general liability.
- helped in updating of patient feedback system and forms to better understand and improve patient satisfaction.
- Conducted training classes on AHA approved BLS and ACLS for clinical staff and CMOs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees with added specific supervision and management of emergency department and services.
- Verified complex diagnoses to facilitate treatment plans.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Applied continuous process improvement strategies to enhance case management, programs and clinical management.
- Entered and scanned patient history, current medical conditions and medications into novel EHR system.
- conducted community level health awareness programmes and cervical cancer awarness for women in coordination with gynecology department.
- Improved hospital community relations through organising and participation special initiative outreach programmes in the community and community service.
- Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
- Directed and coordinated patient care activities of nursing and support staff.
- Interpreted diagnostic test results for deviations from normal.
- Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development, and patient relations.
- Generated and reviewed incident reports and employee write-ups to pursue appropriate corrective action plans.
- worked with marketing team and PR to identify and develop patient catchment areas and improve marketing strategies.
Medical Superintendent
Prakash Institute Of Medical Sciences And Reasearch
urun islampur, Maharashtra
01.2023 - 06.2023
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to NABH and benefits to administration and general liability.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Increased patient satisfaction and overall quality of patient care by working in tandem with clinical quality and improvement teams.
- Helped in formation of a code blue team and conducted various code training mock drills and was part of ACLS code blue team.
- Took educational seminars and training programme for medical students, interns, nursing staff and nursing students.
- Conducted health awarness programmes by working with NGEs and commnuity centers
- Was part of TB core committee and conducted meetings with TB state task force (maharashtra) in NTEP goals and improvement of TB sensitization, screening and diagnosis, treatment and elimination of TB by medical college.
- Helped in selection, screening and recruitment of medical staff to medical college along with other selection committee members
- Took part in pharacovigilence, antibiotic policy and other pharmacological meetings with hospital pharmacy incharge and purchase manager.
- improved BMW (biomedical waste mangement ) practices in medical college hospital.
- Conducted training sessions for all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Applied precision measurement techniques to achieve accurate results within very tight tolerances.
- Generated and reviewed incident reports and employee write-ups to pursue appropriate corrective action plans.
- Trained and supervised medical students and residents engaged in special activities and procedures.
- Ordered medical and laboratory supplies and equipment.
- Interpreted diagnostic test results for deviations from normal.
- Directed and coordinated patient care activities of nursing and support staff.
- Conducted and organized CME's and CNE's (continued medical and nursing education) and clinical review meetings and mortality review to better improve patient care and reduce adverse outcome.
- Confirmed consistent and accurate medical recordkeeping practices.
- Completed patient referrals to other medical specialists.
- Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
- Kept informed on advancements in field to contribute to medical research programs.
- Applied continuous process improvement strategies to enhance case management, programs and clinical management.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Verified complex diagnoses to facilitate treatment plans.
- Was part of hospital team involved with creating a EHR and HIS software system.
Resident Doctor
PS Mission Hospital, Maradu
cochin
03.2020 - 09.2020
- Worked as Resident Doctor in Cardiology and Medicine departement and as ICU incharge of PS mission hospital providing critical care and medical management to patients.
- Left in september 2020 to pursue MHA (masters in hospital administration) at Kolenchery medical college.
General Practitioner
Cortina Hospital
Chellanam
01.2018 - 01.2020
- Kept detailed records of medical conditions and histories to provide best-in-class and individualized care.
- Monitored vital signs during treatments and adapted plans to maintain patient comfort.
- Performed physical exams on patients, continuously communicating about patient needs and comfort levels.
- Designed individualized plans with patients for various geriatric, pediatric, acute and chronic illnesses, working closely with insurance companies, specialists and care providers for best-in-class treatments.
- Collaborated with nurses to triage and prioritize patients in high-pressure situations, making rapid and effective decisions.
- Educated patients on treatment options for various illnesses, collaborating with specialists to provide thorough education.
- Engaged with other professionals to impart knowledge and discuss best treatment courses.
- Provided emergent medical care and treatment for life-threatening injuries and illnesses.
- Monitored post-operative recovery and educated patients on at-home recovery.
- Participated in patient education sessions among targeted populations with prevalent health risk factors.
- Provided consultation to staff and administration on patient treatment.
- Instructed and advised patients regarding preventive health care measures to promote early detection, diagnosis and management of medical conditions.
- Consulted with patients about special needs, cares and concerns throughout treatments.
Resident Doctor
PVS Hospital
cochin
07.2016 - 11.2017
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
- worked as Resident doctor in Cardiology department
- Implemented therapeutic regimens involving medications and other interventions to mitigate symptoms and prevent reoccurrence.
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Monitored cardiac patients in Cardiac ICU and educated patients on at-home recovery.
- Assisted in emergency PCI & stenting with interventional Cardiologist.
- Provided specialized treatment and emergency management of cardiac emergencies such as ACS, arrythimias, uncontrolled hypertension, congestive cardiac failure, cardiac tamponade, etc.
- Conducted emergency screening echo and alerted senior cardiologist to critical findings and diagnosis which helped improve patient care management and reduce mortality.
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Provided emergent medical care and treatment for life-threatening injuries and illnesses.
- Admitted and treated patients as part of hospital's 24-hour on-call services.
Emergency Doctor
Aster Medicity
Cochin
01.2015 - 06.2016
- Provided emergency treatment onsite and responded in urgent situations.
- Demonstrated proper techniques for cardiopulmonary resuscitation and first aid.
- Supported standards of medical care by adhering to policies and procedures.
- Supervised other professional or non-professional personnel and provided medical instructions.
- Evaluated preliminary results and administered initial treatment such as stitching lacerations, splinting, casting broken bones or installing tubes and devices.
- Showed compassion when dealing with family members and kept families informed of patient status.
- Operated diagnostic testing equipment such as EKGs, scans, ultrasounds and other devices.
- Evaluated, prioritized, diagnosed and stabilized patients at busy hospital seeing over 100 individuals per day.
- Examined patients to determine overall physical and emotional status.
- Performed minor surgical procedures to address simple, urgent patient injuries or conditions.
- Advised patients on diet, hygiene and methods for disease prevention.
- Determined and ordered tests and diagnostic images to determine patient conditions.
- Prescribed medications, recommended treatments or suggested related therapeutic procedures.
- Participated in quality improvement initiatives, peer reviews and process development.
- Recorded patient electronic record information regarding physical findings, treatment rendered, formulated plan and prognosis based on patient's condition.
- Analyzed reports and findings to assess information and diagnose patients.
- Referred patients to specialists or other practitioners for treatment.
- Ordered vaccinations to immunize patients from communicable diseases.
- helped with the JCI accreditation by being part of the hospital team tasked with it.
Emergency Doctor
Kristu Jayanti Hospital, Perumpilly
cochin
11.2014 - 01.2015
Education
MBBS - Modern Medicine
Wuhan University School of Medicine
Wuhan, China 10.2007 - 06.2012
MHA (Master of Hospital Administration) - Hospital Administration
MOSC Medical College
Kolenchery, Ernakulam 10.2020 - 10.2022
Skills
Clinical education
Clinic administration
Clinical Quality Improvement
Direct Patient Care
Differential diagnosis
Business Development
Strategic planning
Patient relations
Records management
Case management
Team Building
Hiring and recruitment
Training and mentoring
Staff Management
Pharmacy operations management
Seasoned in medical clinical procedures
Patient education and counseling
Inventory and restocking
Relationship building and retention
Multidisciplinary team collaboration
Loss prevention management
Drug inventory management
Medication dispensing
Drug utilization review
Decision-Making
Cultural Awareness
Interpersonal Communication
Data Entry
Patient condition observation
Diagnostic test administration
Active Listening
PPE Compliance
MS Office
Planning and Coordination
Emergency critical care and first aid
BLS and ALCS (basic and advanced cardiac life support)
Hospital information system (HIS)
USG E-FAST
Certification
BLS (Basic life support)
Additional Information
Did research on Hospital information systems(HIS)and a thesis paper on HIS User acceptance factors and satisafaction and methods on improvement of HIS user acceptance and satisfaction.
Contact Info
Mobile number: 00918606742121
Additional Numbers: 00919745318743 (Dr.Valsala - mother), 00919847012020 (Dr.James - father)
email ID: arunnoeljames@gmail.com
references
1. Dr.Valsala - senior consultant gynecologist at Providence
Hospital Alappuzha,India
Contact number - (0091) 9745618743
2. Dr.Annie Sheila - senior consultant cardiologist & director of PS mission hospital, maradu, kerala, India
Contact number - (0091)9496449801
3.Major. Dr.Surekh John - Indian Army Doctor
Contact number - (0091)9645851573
Timeline
Depty Medical Superintendent and HOD of Emergency
Providence Hospital, Thumpoly
06.2023 - Current
BLS (Basic life support)
06-2023
ACLS (Advanced cardiac Life support0
06-2023
Medical Superintendent
Prakash Institute Of Medical Sciences And Reasearch
01.2023 - 06.2023
MHA (Master of Hospital Administration) - Hospital Administration
MOSC Medical College
10.2020 - 10.2022
Resident Doctor
PS Mission Hospital, Maradu
03.2020 - 09.2020
General Practitioner
Cortina Hospital
01.2018 - 01.2020
Resident Doctor
PVS Hospital
07.2016 - 11.2017
Emergency Ultrasound Course (Geroge Washington University, Washington DC)
03-2015
Emergency Doctor
Aster Medicity
01.2015 - 06.2016
Emergency Doctor
Kristu Jayanti Hospital, Perumpilly
11.2014 - 01.2015
MBBS - Modern Medicine
Wuhan University School of Medicine
10.2007 - 06.2012