D R Ram Nagendra Ganapathi Doddi
Visakhapatnam
Summary
Results-oriented Sales Leader with a strong background in client support and quality control. Achieved 2cr in sales within one year and managed teams of over 18, consistently meeting monthly targets while enhancing client experiences. Committed to fostering team success through effective leadership and a focus on customer satisfaction.
Overview
8
8
years of professional experience
Work History
Sr.Associate
PolicyBazaar.com
Hyderabad
03.2024 - Current
- Guided clients in navigating online platforms to select optimal products.
- Resolved client inquiries to enhance overall satisfaction.
- Made sales of 2cr in a year and Received best associate award 5 times in a Year
- Became a IDP Team lead in 1.5 years by showing outstanding performance towards my role.
- Handled team which is above 18 members and achieved targets on every month basis.
- Earned best team award for three consecutive months by effectively managing team dynamics.
- Maintained quality parameters and provided real-time feedback.
Sr.Associate
Concentrix
Visakhapatnam
02.2021 - 03.2024
- Worked For Various Clients (HDFC Life, Onfido).
- Document Verification Process on Onfido.
- Customer Service in HDFC Life.
- Achieved IDP team lead role within one year through exceptional performance in Onfido process.
- Led team of over 18 members, consistently meeting monthly targets.
- Maintained quality parameters and provided real-time feedback for continuous improvement.
Sr.Associate
Bajaj Capital Insurance Broking Ltd
Visakhapatnam
01.2018 - 10.2020
- Collaborated with clients to gather data, enhancing their interest in our product.
- Led a team of over 14 members, consistently achieving monthly targets.
- Monitored quality standards and provided immediate feedback to improve team performance.
- Advanced to IDP Team lead in one year by demonstrating exceptional skills and dedication.
- Got a Best Employee Award twice in 3years.
Education
Bachelor of Commerce - B.com
Glocal University
Visakhapatnam06-2021
High School Diploma -
MAVP JR College
Visakhapatnam03-2017
Skills
- Team Leading
- Client guidance
- Document verification
- Sales achievement
- Quality management
- Customer relationship management
- Problem solving
- Time management
- Schedule management
- Performance improvement
- Issue resolution
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Timeline
Sr.Associate
PolicyBazaar.com
03.2024 - Current
Sr.Associate
Concentrix
02.2021 - 03.2024
Sr.Associate
Bajaj Capital Insurance Broking Ltd
01.2018 - 10.2020
Bachelor of Commerce - B.com
Glocal University
High School Diploma -
MAVP JR College