Dr.Ruchi Gambhir Kataria

• Manage ₹18,000+ Cr construction finance portfolio including disbursement, escrow, TDS, fund flow and closure.
• Implemented and developed operational standards, policies and procedures.
• Lead a 15-member centralized operations team.
• Designed workflow automation and dashboards in partnership with IT.
• Improved TAT by digitizing manual operations and strengthening audit readiness.
• Construction Finance (Corporate Loan Operations)
• Business Process & Transformation
• IT System Adoption (ERP/SAP, Workflow Tools)
• Escrow Management & Fund Monitoring
• Compliance, Risk & Audit Management
• Customer Service Excellence & Escalation Handling
• Consulting & Stakeholder Management
  Leadership & Team Management
• Provided strong leadership to enhance team productivity and morale.

• Managed SAP-driven billing for ₹150 Cr+ logistics/infra projects.
• Conducted analysis, MIS reporting, and cross-functional coordination.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
• Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.

• Awarded Doctorate in Management, with research focused on leadership development and organizational effectiveness in the banking sector.
• Successfully completed doctoral research titled “An Evaluative Study of Executive Development Programs – A Comparative Study of State Bank of India and ICICI Bank”, analyzing the impact of executive training initiatives on performance and managerial effectiveness.
• Published research papers in reputed academic journals, contributing to the domains of management studies, banking operations, and executive development.
• Actively involved in research, data analysis, and documentation, applying academic insights to practical operational and managerial challenges in the financial services sector.
• Leveraged academic research findings to support process improvement, people development, and operational efficiency in organizational settings.
• Demonstrated ability to bridge theory and practice, strengthening decision‑making, policy evaluation, and leadership development initiatives.

• Placement Coordinator during MBA, demonstrating leadership and industry engagement.
• Active participant in social awareness campaigns and volunteering initiatives

• Academic rank holder at Kurukshetra University.

• Awarded by The Economic Times for essay on India’s economic challenges.