Summary
Overview
Work History
Education
Skills
PROFILE INFORMATION
Software
Timeline
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Dr. Shraddha Dalvi

Dr. Shraddha Dalvi

SENIOR FINANCIAL AND CLINICAL COUNSELLOR
Mumbai

Summary

Dynamic professional with over 5 years of specialized experience in the IVF sector, overseeing operations for a Main Centre and regional clusters. Proven expertise in clinical and financial counseling, international patient coordination, and strategic business expansion. Skilled in managing multi-doctor teams and training medical professionals in high-conversion counseling techniques, effectively enhancing patient trust and driving clinic revenue growth. Committed to fostering a collaborative environment that prioritizes patient care and operational excellence.

Overview

10
10
years of professional experience
3
3
Languages

Work History

Financial Counsellor

Pangenesis Fertility Centre
03.2021 - Current
  • Initially hired as a clinical counsellor, I have excelled in my role and currently lead a team of over five doctors, serving as both a clinical and financial counsellor. I am responsible for achieving monthly targets.

FitnessExpert Coach

GOQii
01.2020 - 01.2021
  • In this role, I provided personalized dietary, fitness, and clinical advice to patients, focusing on their individual health needs.

Homoeopathic Consultant, Nutritionist, and Dietician; Pre- and Post-Natal Counsellor

Self-Practice
01.2018 - 01.2020
  • Provided consultations in homoeopathy and nutrition, offering support for pre- and post-natal health.

Medical Administrator; IVF Medical and Financial Counsellor

Sahyadri Hospital
01.2016 - 01.2017
  • I managed administrative tasks and provided both medical and financial counseling in the IVF department.

Resident Medical Officer

Suvichar Multi-Speciality Hospital
01.2015
  • Served as a resident medical officer, gaining valuable clinical experience.

NICU and PICU

Sunrise Multi-Speciality Hospital
01.2014
  • Engaged in clinical duties within the pediatric unit.

Resident Medical Officer

AKPI Obstetrics and Gynecology
01.2013
  • Fulfilled responsibilities as a resident medical officer, focusing on obstetrics and gynecology.

Education

SSC -

Pune University

HSC - undefined

Pune University

Bachelors - Homoeopathic Medicines

MUHS

MBA - Hospital Administration

SSODL
Pune, India

ACSM NUTRITION AND WEIGHT MANAGEMENT certification - undefined

Asian Heart Institute
Mumbai
01.2012

Skills

Skilled in enhancing conversion rates

Supportive counseling skills

Patient care knowledge

Market expansion strategies

Compassionate care

Patient education

Time management

Interpersonal communication

Excellent communication

Staff management

Training and development

Electronic medical record software

PROFILE INFORMATION

  • Cluster Management: Spearheading operations across the main facility and additional clusters, ensuring standardized excellence in patient care and administrative efficiency.
  • Staff Mentorship: Serving as a lead trainer for new doctors, specifically focusing on mastering financial and clinical counseling to improve patient onboarding and satisfaction.
  • Multi-Doctor Coordination: Directly managing the portfolios of 5 doctors, streamlining their patient interactions, and optimizing their consultation schedules.
  • International Patient Coordination: Leading international patient divisions, managing remote consultations, and managing the unique requirements of global IVF patients.
  • Strategic Growth: Driving business development via Camps and outreach opds in periphery and establishing high-value partnerships with external medical professionals.
  • Relationship Management: Cultivating long-term relationships with patients and doctors to foster a high-trust environment and increase referral rates.

Software

MS Word

MS Excel

Timeline

Financial Counsellor

Pangenesis Fertility Centre
03.2021 - Current

FitnessExpert Coach

GOQii
01.2020 - 01.2021

Homoeopathic Consultant, Nutritionist, and Dietician; Pre- and Post-Natal Counsellor

Self-Practice
01.2018 - 01.2020

Medical Administrator; IVF Medical and Financial Counsellor

Sahyadri Hospital
01.2016 - 01.2017

Resident Medical Officer

Suvichar Multi-Speciality Hospital
01.2015

NICU and PICU

Sunrise Multi-Speciality Hospital
01.2014

Resident Medical Officer

AKPI Obstetrics and Gynecology
01.2013

HSC - undefined

Pune University

Bachelors - Homoeopathic Medicines

MUHS

ACSM NUTRITION AND WEIGHT MANAGEMENT certification - undefined

Asian Heart Institute

SSC -

Pune University

MBA - Hospital Administration

SSODL
Dr. Shraddha DalviSENIOR FINANCIAL AND CLINICAL COUNSELLOR