Summary
Work History
Education
Skills
Accomplishments
References
Timeline
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Dr. Shruti Gangal

BDS | MBA

Summary

A forward focused healthcare turned MBA professional with rich experience of 2.5+ years. Strategic approach to task management with able time management in diverse projects and studies. Experience in people management, maintaining healthy employee relations, managing client grievances. Avid reader and has been successfully working in the field of business research for the past 18+ months

Work History

Knowledge Management Associate

ZS Associates
Gurgaon, Haryana
03.2019 - 12.2020
  • Been an integral part of a dynamic US Big Pharma internal team at ZS and served as a CKG (client knowledge guide); taking care of various activities including client specific newsletters, sharing opinions and ideas on latest updates on products and its competitors specific to geographies US, EU, China and Japan
  • Did a couple of customer insights (CI) projects that included: competitive analysis for launch of a drug in a new/expanded indication through different subscribed data sources and secondary research
  • Worked on creating analogs for the client to better understand the current market in an existing indication for a new entrant (or expansion in case of an old product) and recommending solutions for the same
  • Led a wargaming project as a senior associate where we helped the client in building strategies and counter strategies by understanding the analyst views/reactions and clinical trial nuances for a product that differentiate from the competitor by deep diving into the press releases, clinical data and other client materials
  • Well versed with data sources like Evaluate Pharma, Data Monitor, PharmaForce, Citeline, Adis and Bloomberg

Operations Executive

Manipal Hospitals, Dwarka
Delhi, Delhi
02.2018 - 02.2019
  • Rendered leadership in assisting the In Patient Department (IPD) by managing a team of 10+ members
  • Worked closely with different teams on different projects, including accelerating the patient discharge
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs

Oro Dental Surgeon

Teeth & Orthodontic Clinic
Jaipur, Rajasthan
01.2015 - 06.2016
  • Managed two clinics independently and offered friendly and efficient service to all patients

Education

MBA - Hospital And Health Administration

The IIHMR University
Jaipur
07.2016 - 05.2018

BDS - Dental Surgery

Rajasthan University Of Health Sciences
Jaipur
10.2010 - 12.2014

Skills

    Business Research & Analysis

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Accomplishments

At Manipal Hospital

  • Recognized with Manyata Award for enhancing patient experience and conducting an efficient audit for hospital bulk pharmacy store
  • Steered efforts towards resolving escalations received from patient and support teams

At ZS Associates

  • Collaborated with team of 18+ members in India office and US in the development and seamless execution of projects

References

  • Mr. Sudeep Singh (Manager, Operations), Manipal Hospitals - sudeep.singh@manipalhospitals.com, Contact: 96115 86742
  • Dr. Mayuri Mehta (Associate Consultant), ZS Associates - mayuri.mehta@zs.com, Contact: 9643514807
  • Oshin Santoshi (Associate Consultant), ZS Associates - oshin.santoshi@zs.com, Contact: 9873244017

Timeline

Knowledge Management Associate

ZS Associates
03.2019 - 12.2020

Operations Executive

Manipal Hospitals, Dwarka
02.2018 - 02.2019

MBA - Hospital And Health Administration

The IIHMR University
07.2016 - 05.2018

Oro Dental Surgeon

Teeth & Orthodontic Clinic
01.2015 - 06.2016

BDS - Dental Surgery

Rajasthan University Of Health Sciences
10.2010 - 12.2014
Dr. Shruti GangalBDS | MBA