Anubhav Mathur
Summary
Having 8 Years of experience in various corporate sectors! Such as Customer Support/ Technical Support/IT Specialist/Team Leader/ Marketing Executive/Business Development Manager/ RTA etc. Working as a Sr. Recruiter (Part-Time) in an HR Consulting firm Where our team Hires talent for Multinational Companies!! In Various Sectors or Recruitment Overseas for Industries like: - || Healthcare || International BPO - KPO || Telecom || E-commerce || Retail || Manufacturing || Pharmaceutical || Finance || IT || Banking || Hospitality || Real Estate
Dedicated Customer Support Professional with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care services.
Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking, and known for consistent performance against target KPI's and customer service expectations.
Overview
9
9
years of professional experience
Work History
Teammate Associate
TaskUs
08.2022 - Current
Senior Recruiter
EXPERSOCIO CONSULTANTS (OPC) PRIVATE LIMITED
06.2021 - Current
- Founded in June 2021, Expersocio Consultants is the pioneer of organized recruitment services in India
- We have acted as preferred talent acquisition partners to multinationals and leading Indian businesses to emerge as the leading talent solutions provider in India
- This combined with our role as trusted consultants for Indian professionals.
Technical Support Executive
Teleperformance
10.2019 - 07.2021
- Worked for the Offshore Champagne of International Clients as Technical Support Executive and Customer Support
Customer Service Executive
Mobineers Infosystems
07.2017 - 09.2018
Business Development Manager
Hotel SD International
01.2016 - 06.2017
- Handling Online Inventories of the Whole Online Business of the Hotel
- Promoting Hotel on Global Websites.
Customer Care Executive
Serco
07.2014 - 12.2015
- Handling QRC for Gulf-based customers for Vodafone Cellular Postpaid Network.
Education
TELECOM SECTOR, Customer Service Support/Call Center/Teleservice Operation
PRADHAN MANTRI KAUSHAL KENDRA
01.2017
Intermediate
Uttar Pradesh State Board of High School and Intermediate Education
01.2014
Skills
- Resource Management
- Business Process Outsourcing (BPO)
- Customer Service
- Recruitment
- Human Resource
- Customer/Client Satisfaction
- Email/Chat/Voice Cx Support Expertise
- Business Development Strategies
- Team Handling
- Career Development Coaching
- Relationship Advisor
- Time Management
- Written and Verbal Communication
- Teamwork and Collaboration
- Excellent Communication
- Calm Under Pressure
- Decision-Making
- Team Management
- Task Prioritization
- Attention to Detail
- Public Speaking
- Friendly, Positive Attitude
- Project Planning
- Problem Resolution
- Planning and Coordination
- Analytical and Critical Thinking
- Organizational Skills
Languages
Spanish (Limited Working)
Hindi (Fluent)
English (Fluent)
Singing
Having good knowledge of Music. I am a guitarist, singer/composer and lyricist.
Career Counselor
Help you identify the factors influencing your career development, and help you assess your interests, abilities, and values. Help you locate resources and sources of career information. Help you to determine next steps and develop a plan to achieve your goals.
Timeline
Teammate Associate
TaskUs
08.2022 - Current
Senior Recruiter
EXPERSOCIO CONSULTANTS (OPC) PRIVATE LIMITED
06.2021 - Current
Technical Support Executive
Teleperformance
10.2019 - 07.2021
Customer Service Executive
Mobineers Infosystems
07.2017 - 09.2018
Business Development Manager
Hotel SD International
01.2016 - 06.2017
Customer Care Executive
Serco
07.2014 - 12.2015
TELECOM SECTOR, Customer Service Support/Call Center/Teleservice Operation
PRADHAN MANTRI KAUSHAL KENDRA
Intermediate
Uttar Pradesh State Board of High School and Intermediate Education
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