Durga Kumari
HRSS (Process Developer)
Faridabad,HR
Summary
Results-driven HR professional with 3+ years of experience, Lean Six Sigma Green Belt Certified, and recognized for award-winning performance and process improvement initiatives.
Overview
5
5
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Process Developer
Genpact India Private Limited
09.2021 - Current
- Skills
- Training & Development || Program Management || Employee Onboarding || Process Improvement ||
Stakeholder Engagement || Documentation & Record Keeping || Benefits Administration || Regulatory Compliance & Audit ||
Performance Management ||
- Data Management & Reporting || Leadership & Team Engagement || Problem
Customer Relationship Management
Blink Private Limited
10.2020 - 08.2021
- Tasks
- Delivered exceptional customer service, promptly addressing inquiries and offering solutions to meet client needs.
Education
Bachelors of Commerce -
Institute of Advanced Studies in Education
Sardarshahar, INDIA12.2012
Diploma of Business Mangement - Retail Management
Government Polytechnic
Faridabad, INDIA04.2007
Intermediate - Commerce
KENDRIYA VIDYALAYA No.II
Faridabad, INDIA04.2007
Skills
HRMS (Human Resource Management Systems)
Certification
Generative Artificial Intelligence Certified (03/2024)
Interests
Travelling, Expert at sudoku, Trying new foods
Timeline
Lean Certified (12/2023)
12-2023
Generative Artificial Intelligence Certified (03/2024)
05-2023
Process Developer
Genpact India Private Limited
09.2021 - Current
Customer Relationship Management
Blink Private Limited
10.2020 - 08.2021
Intermediate - Commerce
KENDRIYA VIDYALAYA No.II
Bachelors of Commerce -
Institute of Advanced Studies in Education
Diploma of Business Mangement - Retail Management
Government Polytechnic