Durgaa Patnala

Proficient in data entry (70 WPM) using CRM tools such as Salesforce, Hubspot, Freshsales, Bigin, and Zoho. Skilled in lead generation and research through tools like LinkedIn Sales Navigator, Crunchbase, Apollo.io, Zoominfo, and more. Experienced with EHR systems on the Appen platform, including image scanning, reporting, and social media evaluation. Freelance expertise in order processing for e-commerce, and adept at product listings and management on platforms like Shopify, WordPress, Magento, Amazon, and eBay.

Expertly compiled and reviewed LinkedIn data in Invenias CRM software, ensuring accuracy. Proficient in organizing, sorting, and cross-verifying data against original documents. Excel-savvy with a track record of creating detailed spreadsheets for regular reporting. Managed customer data, updating profiles and overseeing project details while also handling vendor invoices through third-party software.

Conducted comprehensive data sourcing, compilation, and verification from diverse channels. Specialized in email and LinkedIn Sales Navigator data extraction using tools like Seamless, Zoominfo, Crunchbase, Hunter.io, Emailtester, Salesforce. Executed precise market research for Transparency Task Force, ensuring data validity and accuracy.

Results-driven research professional with expertise in analytical competence, business development strategies, and executive search. Demonstrates strong communication skills and a keen interest in business planning and growth. Proficient in onboarding new temps by entering employee information and conducting QA on resumes to meet specific requirements.

Performed various office duties such as supply management, record keeping, and basic bookkeeping. Effectively communicated administrative policies and procedures to team members. Showcased strong organizational skills and meticulous attention to detail, contributing to streamlined office operations.

Optimized customer support procedures, enhancing efficiency and reducing response time. Managed 50-60 calls per shift, facilitating new customer sign-ups, retrieving data, presenting product information, and handling service cancellations.