Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Personal Details
Timeline
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DURGA GAYATHRI PERI

Hyderabad

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills.

Known for reliability and adaptability, with a swift capacity to learn and apply new skills.

Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Process Associate

Genpact India Pvt Ltd
Hyderabad
06.2023 - Current
  • Working as a Process associate in creation of Purchase Order, Purchase Requisitions.
  • Handling the Purchase order change forms.
  • Involve in submitting the helpmate tickets to extend and unblock the vendor to process further.
  • Working on Not validate requests and resolving the SAP errors to generate the auto Purchase orders in S4HANA.
  • Marinating accuracy and quality in creation of Purchase orders and requisitions without missing its TAT(turn around time).
  • Handled high volumes of incoming work requests, Allocating the requests to the team and collecting the productivity and reporting to the supervisor.
  • Downloading and Issue Purchase order to their respective suppliers.
  • Investigate and aid in the resolution of blocked invoice issues.
  • Invoice Processing-PO invoices & Non-Po Invoices.
  • Verifying all invoice dates, Purchase Order [PO] number, 2-way or 3-way matching, Currency, Company Code, Vendor Number, Remit address, Bank details, line items, Quantity, Total and Gross Amount.
  • Working on POs which were rejected by the approvers by checking their rejection reason and updating the required modifications to re-route for approval.
  • Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
  • Participated in regular team meetings, contributing valuable insights toward process enhancements.
  • Collaborated with team members for enhanced process efficiency and productivity.
  • Provided exceptional customer service when interacting with clients or vendors during process execution tasks.
  • Assisted in the development of training materials for new hires, improving onboarding experience and knowledge retention.
  • Increased accuracy in data processing by conducting regular quality checks and implementing corrective measures when necessary.
  • Trained new team members on best practices and company-specific procedures, enhancing overall team performance.

Advisor

[24]7.ai
Hyderabad
10.2022 - 06.2023
  • Worked as a sales executive in assisting the customers in identification of right product at right time for right price and pitching for sale.
  • Involves explaining product features,quantity and other required details and placing the order to getting the payment for specific orders.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Developed and implemented strategies to increase customer satisfaction and engagement.

Education

MBA - Finance

Vijaya P.G. College
Hyderabad, India
12-2023

Bachelor of Commerce(computers)

Siddhartha Degree College
Hyderabad, India
05-2021

M.E.C

Sri Gayatri Jr. College
Hyderabad, India
03-2018

SSC

Siddhartha Grammar High School
Hyderabad
04-2016

Skills

Effective communication

SAP (SAP-P08 SAP Finance Secure, P41 Fiori, and P40 S4HANA)

International voice

Invoice processing

Accounting

MS Excel, Word, PowerPoint, and Outlook

Process improvement

Customer service

Team leadership

Quality assurance

Affiliations

  • Engaged with the team and conducted fun activities and games internally.
  • Held as an organizer to maintain smooth and efficient coordination, events, and collaboration within the team.
  • Taking responsibility for the team and solving issues internally as an HR spokesperson.

Accomplishments

  • Received multiple rewards and recognitions within six months of joining for exceptional performance, effective problem-solving, and timely resolution of queries and escalations
  • Received appreciation from the clients and project leads for delivering high-quality work, and resolving complex issues efficiently and professionally

Languages

Telugu
First Language
English
Proficient (C2)
C2

Personal Details

  • Date of birth: 18 April 2001
  • Nationality: Indian
  • Gender: Female.

Timeline

Process Associate

Genpact India Pvt Ltd
06.2023 - Current

Advisor

[24]7.ai
10.2022 - 06.2023

MBA - Finance

Vijaya P.G. College

Bachelor of Commerce(computers)

Siddhartha Degree College

M.E.C

Sri Gayatri Jr. College

SSC

Siddhartha Grammar High School

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DURGA GAYATHRI PERI