Durga Prasad Kar
Bangalore
Summary
Dynamic Product Specialist with a proven track record at Informatica, enhancing customer retention through exceptional product support and expert demonstrations of MDM P360. Excelled in database management and teamwork, training 20 juniors and boosting product knowledge. Skilled in problem-solving and customer service, embodying a collaborative spirit.
Overview
5
5
years of professional experience
Work History
Product Specialist
Informatica
08.2019 - Current
- Assisted with demonstrations for MDM P360 to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Trained and provided coaching to 20 junior team members.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Continually expanded knowledge of MDM product line.
Education
B. Tech - Computer Science And Engineering
Siksha 'O' Anusandhan Deemed To Be University
Bhubaneswar09.2020
Senior Secondary - CBSE Board
ODM Public School
Bhubaneswar04.2016
Secondary - ICSE
Loyola School
Bhubaneswar04.2014
Skills
- Product Demonstrations
- Database Management
- High technical skills
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Friendly and Patient
- Collaborative Team Player
- Product Training
Accomplishments
Awarded with Customer Champion in the year 2022 for resolving a huge blocker scenario and making a huge deal possible for Informatica
Hobbies
Playing chess
Playing video games
Timeline
Product Specialist
Informatica
08.2019 - Current
B. Tech - Computer Science And Engineering
Siksha 'O' Anusandhan Deemed To Be University
Senior Secondary - CBSE Board
ODM Public School
Secondary - ICSE
Loyola School
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