DURGA PRASAD GOUD GOWNI
Hyderabad
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
2
2
years of professional experience
Work History
Associate
CARELON GLOBAL SOLUTIONS
03.2023 - 09.2024
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Enhanced customer satisfaction by resolving complex claims issues in a timely manner.
- Reduced claims processing time by implementing efficient analytical techniques and strategies.
- Achieved high levels of customer satisfaction, handling each claim with professionalism and care.
- Managed claims across multiple US healthcare markets, dremontrating adaptability and expertise
Education
Bachelor of Commerce -
Jagruthi Degree And Pg College
Hyderabad, India 04.2001 -
Sri Gayathri Junior College
Hyderabad05-2018
Brilliant High School
Hyderabad 04.2001 -
Skills
MS Office
Time Management
Decision-Making
Communication Skills
Employee Relations
Data analysis
Profile
To be associated with an organization which provided challenging work environment and provide my excellence at every step in my long term career .Highly efficient and passionate for learning new concept , ideas and techniques .
Disclaimer
I herby declare the above details furnished are true and correct to the best of my knowledge and belief .
Timeline
Associate
CARELON GLOBAL SOLUTIONS
03.2023 - 09.2024
Bachelor of Commerce -
Jagruthi Degree And Pg College
04.2001 -
Brilliant High School
04.2001 -
Sri Gayathri Junior College
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