Durga Sireesha Bondapalli
Functional Consultant - Microsoft Dynamics 365 & QA Lead
Bengaluru
Summary
Results-oriented ITIL Foundation Certified professional with 10 years of experience delivering Development & AO projects. QA Lead overseeing Functional Support of Microsoft Dynamics 365 – Customer Engagement and in-house applications. Proven track record of planning and leading testing initiatives to ensure software releases meet requirements. Skilled in conceptual analysis to develop innovative solutions for customer needs. Experience spans Development, Application Support, Maintenance, and Testing. Utilized tools like Azure DevOps, ServiceNow, and SharePoint for defect tracking, test planning, and documentation—resulting in improved test execution efficiency. Acted as a Coordinating Lead across multiple organizations and teams to ensure seamless collaboration, issue resolution, and delivery alignment.
Overview
10
10
years of professional experience
3
3
Certificates
Work History
Functional Test Lead
South Africa Based Retail Project
11.2024 - Current
- Leading functional testing for the Order Management process in MS Dynamics CRM (Sales & Field Service) –F&O integrated system.
- Validated Dynamics 365 CRM configurations, workflows, and customizations to ensure business rule compliance.
- Analyzing requirements and designing test scenarios, test cases, and acceptance criteria.
- Executing and managing test cycles using Azure DevOps, including defect tracking and reporting.
- Coordinating with technical teams to validate bug fixes and ensure timely resolution of functional issues.
- Supporting UAT by facilitating user sessions, capturing feedback, and driving defect triage.
- Maintaining test documentation and contributing to reusable test assets and process improvements.
Functional Test Lead
Atlanta Based City Operations Communication
05.2024 - 11.2024
- Led testing efforts for Test & UAT environments, ensuring successful releases of Microsoft Dynamics 365 – Customer Service module.
- Streamlined testing processes for increased efficiency and reduced overall test cycle time.
- Enhanced product performance with thorough troubleshooting and identification of critical defects.
- Translated Agile user stories and design docs into test scenarios, cases, and scripts.
- Facilitated team discussions, identified key gaps, and ensured alignment in product design.
Functional Test Lead
North American Based Mobility Project
11.2022 - 04.2024
- Performed functional testing for MS Dynamics Business Central during release cycles.
- Conducted end-to-end testing for custom in-house applications.
- Executed test cases based on defined requirements and ensured timely defect resolution.
- Led UAT calls with clients and development teams to triage issues and ensure smooth delivery.
Functional Test Lead
Sweden Based Security Project
10.2020 - 10.2022
- Worked as a Functional Consultant involved across the full project lifecycle — from design, analysis, and development to testing and product delivery.
- Reviewed and verified Dynamics 365 CE solution components to ensure optimal functionality, usability, and compliance with business requirements across diverse client environments.
- Collaborated with developers and business stakeholders to clarify requirements and ensure consistency, testability, and completeness.
- Created and tracked bugs in Azure DevOps and reviewed test procedures developed for user stories.
- Led integration testing using Azure/Postman, identified defects, and supported production deployment.
- Contributed to the creation of Functional Design Documents and supported KT and UAT phases.
Senior Software Engineer
Canadian Integrated Energy Project
08.2015 - 02.2020
- Provided L2/L3 support for real-time industrial applications like OSISoft PI, Aspen PIMS, Aspen HYSYS, and Smart Plant Instrumentation.
- Installed, configured, and maintained PI System components, including interfaces, Data Archives, ProcessBook screens, and PI Vision tools.
- Led upgrade and migration activities for PI and Aspen-based systems ensuring minimal downtime.
- Coordinated with global vendors and onshore teams for issue resolution and enhancement deployments.
- Managed server patching, application cloud migration, and security compliance under the Cyber Defence initiative.
- Handled critical incident management, resolving issues escalated by Operations Center Analysts to prevent system outages.
- Authored technical documentation, managed KT sessions, and supported QA testing and compatibility analysis.
Education
Bachelor of Technology - Petrochemical Engineering
Jawaharlal Nehru Technological University
Kakinada, India 04.2001 -
Skills
Microsoft Dynamics 365
undefinedTimeline
Functional Test Lead
South Africa Based Retail Project
11.2024 - Current
Functional Test Lead
Atlanta Based City Operations Communication
05.2024 - 11.2024
Functional Test Lead
North American Based Mobility Project
11.2022 - 04.2024
Functional Test Lead
Sweden Based Security Project
10.2020 - 10.2022
Senior Software Engineer
Canadian Integrated Energy Project
08.2015 - 02.2020
Bachelor of Technology - Petrochemical Engineering
Jawaharlal Nehru Technological University
04.2001 -
Certification
MB - 910
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