Summary
Overview
Work History
Education
Skills
Certification
Languages
Professional Attitude
Timeline
Generic

DURGESH CHAUHAN

Pune

Summary

Expertise as a Portuguese Language expert & planning, executing and spearheading telecom networking / engineering projects in compliance to quality standards. Seeking a position to utilize my skills and abilities in a professional Organization that offers professional growth while being innovative and flexible.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Analyst Portuguese Languages Expert

Accenture Solutions Pvt.Ltd
06.2021 - Current

Working as Portuguese Language procurement specialist for PR to PO process for LATAM.

Creation of Purchase orders in SAP for BRAZIL.

Handling LATAM region for creation & amendment of purchase orders.

Handling client's queries related to process & resolving within SLA.

Quality checking of POs created by team in SQF tool.

Extraction of various reports, like STP,

Currency, Inco-terms from SAP.

Calling & Handling Brazil clients in their day to day queries, translation/Interpretation of English to Portuguese & Vice Versa.

Portuguese Language Expert

Tudip Technologies Pvt Ltd
04.2018 - 06.2021
  • Translation of technical terminologies.
  • Translation of user’s query via email.
  • Translation of Technical replies given by team.
  • Translation & verification of Qwiklab content in Portuguese.
  • Testing the Labs of Qwiklab Platform and ensuring the proper functioning.
  • Proofreading of translated content.
  • Resolving user’s queries via email and giving them appropriate resolution within SLA.
  • Blog translation for the Organisation.
  • Translation of Video Subtitles on Coursera.
  • Assisting users on Coursera platform in Portuguese with technical terminologies.

Project Engineer

Innovis Telecom Services Pvt Ltd
09.2017 - 01.2018
  • Site Survey of existing sites for implementation of new installation.
  • Making Site survey reports.
  • Installation of MR BTS 2G G900 Band.
  • Installation of MR BTS 3G U900 Band.
  • Installation of MR BTS 3G U2100 Band.
  • Project Location: Country: MYANMAR

BSS Engineer

VEDANG cellular services private limited
07.2015 - 07.2016
  • Handling One BSC & 102sites.
  • Commissioning & Integration of ultra and metro BTS.
  • Expertise in Commissioning of FIU 19 & FIU 19E with proper cross connection, RRI with microwave links and proper cross connection & commissioning of various cascading sites.
  • Carrying out Integration of sites as per the requirement.
  • Sector addition on pre-integrated sites.
  • Q1 management of Field Indoor Units at Nokia base.
  • Commissioning & Integration multi radio and flexi.
  • IP10, IP20 1RU ,IP20 2RU.
  • Microwave- maintenance & Replacement (7GHz, 15GHz, 18GHZ).
  • Alarm Rectification of BTS sites.
  • Handling of Tejas MUX.
  • Handling Power problem of all sites.
  • Deftly carrying out Survey for new Sharing site
  • Commissioning & handling of Radio (IDU/MW). Maintain all necessary records related to installation, operation and maintenance of BSS equipment.
  • Responsible for operation and maintenance of BSS equipment; involves in Loop protection of critical sites, BTS Commissioning and Troubleshooting of various Network related alarms, Commissioning and Functionality of Transmission equipment
  • Responsible for operation and maintenance of BTS & MW of the allotted zone within the specified time frame.
  • Prepare preventive and breakdown maintenance procedures and carried out Traffic routing for new sites to ensure consistency and satisfactory functioning of the BSS equipment at all times
  • Troubleshooting & Rectification of faults.
  • Maintenance & Commissioning of Transmission equipment.
  • Carrying out Planning, scheduling & preventive maintenance of the allotted zone within the specified time-frame.
  • Enhancement of BTS Capacity (i.e. TRX add.)
  • Commissioning of NOKIA BTS & NOKIA MW Radios.
  • Involves Test-VSWR(Bird-Analyzer), Power measurements of sites & rectification
  • Frequency measurements using the Aplab frequency counter(Model-1105)
  • Shifting the E1 through the desired path.
  • FIU19E Commissioning & E1 shifting in FIU cross-connection through the desired path.
  • Log in Nokia 3i BSC & execute the different commands so then show the different sites details.
  • Installation & Commissioning of Node B.
  • FNP Media Testing & VLAN Tagging.
  • Testing of NTP server and RNC connectivity.
  • Installation & Commissioning of Node B.
  • FNP Media Testing & VLAN Tagging.
  • Testing of NTP server and RNC connectivity.
  • Handling Tejus MUX with 63 E1s (T)100MC &T)100MCR4.
  • Preparation of KLM for cross connections
  • Synchronization of MUX.
  • Installation & Commissioning of RTN 905, RTN 950, RTN 980.
  • Making Trails on RTN 905, RTN 950, RTN 980.
  • Tagging VLANs in existing networks.
  • Traffic Shifting of Existing Networks from SDH to PDH.
  • Rectifying & analyzing RTN’s in existing networks.
  • Client NSN, Circle MPCG

Project Coordinator

Saket Infrastructure
08.2013 - 06.2015
  • Participating in planning and scheduling site activities to ensure completion of the project within the time and budgetary parameters and for optimizing resource utilization.
  • Arranging resources and their deployment. Attending & holding team meetings for reviewing progress of the project.
  • Identifying & developing vendors for all types of project requirements during roll outs.
  • Deploying review systems to manage execution of projects on time and as per budget parameters
  • Ensuring compliance of quality procedures as per standards.
  • Preparing BOQ for individual sites, formulating new systems & processes for improving efficiency.
  • Implementing plans for enhancing employee satisfaction.
  • Coordinating among consultants, contractors and clients.
  • Interpreting contractual obligations & rights
  • Analysing & executing (Sub) Contracting Works.
  • Meeting with Customer and Ensuring invoices on proper time
  • Ensuring Quality to customer for Future Business and Relation
  • Ability to relate to people at any level of business and management.
  • Coordinating among consultants, contractors and clients.
  • Analyzing & executing (Sub) Contracting Works.
  • Supervising installation and commissioning of Equipment.
  • Identifying project bottlenecks and undertaking corrective measures.
  • Ensuring effective site management and discipline to ensure safe & timely execution of the projects.
  • Installing & commissioning the equipment, meeting targeted performance/ quality & quantity parameters.
  • Business Value Delivery and Sustenance

Level1 & Level2 Engineer

Bharti Airtel
08.2010 - 08.2012
  • MPLS & IP Troubleshooting.
  • Handling & solving queries of enterprise lease line customers relating to MPLS, INTERNET, POINT TO POINT & IPLC links.
  • Coordination with Different FSP like ABTS, BSNL, VSNL, RELIANCE etc.
  • Coordination with international carriers & peers like BRITISH TELECOM, SINGTEL, FRANCE TELECOM, AT&T, VERIZON, TELSTRA.
  • Coordinating internally with Switch teams for voice link & network issues.
  • Coordinating with V-SAT teams relating to V-satellite & Backhaul links.
  • Accessing WAN to WAN to assure customers about the services by on to backbone core routers.
  • Assisted as makeshift TL/floor in-charge often.
  • Assisted customers especially for latency/errors/packet drops/link down cases & got them resolved within SLA.
  • VPN technology & WAN to WAN troubleshooting
  • Routing Protocols (OSPF, EIGRP, RIP etc.).
  • Resolving GPRS issues PAN India.
  • Analyzing HLR, VLR configurations.
  • GSM PRI, HCC (Hosted Contact Centre) issues.
  • NTFS & ITFS setup, maintenance & troubleshooting.
  • Troubleshooting of MPLS, Internet checking END to END connectivity on Routers.
  • Perform troubleshooting on Routers and coordinating with concerned service providers, those are involved in media. As ABTS, RF (Tulip, Sify, Ericsson, GTL).
  • Understanding the client objectives and matching the client expectations.
  • Initiating the fault diagnosis process as per client feedback, conducting first time resolutions for all cases by troubleshooting on routers.
  • Coordinating with the resolution owners and providing real-time resolution to the customer.
  • Internal notifications/escalations as per the guidelines.
  • Follow-ups/escalations with respective parties up till resolution.
  • Responsible for the overall quality and productivity of the team.
  • Ensure delivery of necessary reports and information on the process as per requirement.
  • Diagnosing, Troubleshooting, and resolving network issues of voice ILD (International Long Distance) & ILD (National Long Distance).
  • Troubleshooting of GPRS (General Packet Radio Service) issue of the regions.
  • Coordinating with NOC Switch for resolving network issues of voice within SLA (service level assurance).
  • Coordinating with NOC switch in resolving Low ASR (Answer seizure ratio) & Hubbing traffic for international carriers.
  • Coordinating with STP team for resolving issue of link/trace related complaints SMS testing & Location update.
  • Coordinating with the IN team for resolving VPN & password resetting issues.
  • Coordinating with TSG (Technical Support Group) in resolving GPRS issues.
  • BHARTI AIRTEL(ON-ROLE)

Site Engineer

RPGS Info Telecom Pvt. Limited
05.2009 - 05.2010
  • Responsible for survey for new sites, in building solution sites and implementation.
  • Responsible for BTS installation.
  • Responsible for Microwave link and Microwave commissioning (NEC).
  • Implementation of network management system.
  • Done Site AT.

Education

B. Tech in Electrical & Electronics -

IEI (Institutions of Engineers INDIA)
India

Diploma in Electrical & Electronics - undefined

B.S.F Institute of Technology
Bangalore, India
01.2010

High school - undefined

Kendriya Vidyalaya sector-3
New Delhi, India
01.2003

Skills

  • Design Tool: Hewlett Packard OpenView (HPOV)
  • METASOL, ECRM, NMS, ICRM, HLR
  • Software/OS: Windows 2000/XP and office 2000/XP
  • Done CCNA (Cisco Certified Network Associate) Knowledge of IP Addressing, Routing Protocols EIGRP, RIP, OSPF, WAN Protocols and L2 CKTs and RF Media

Certification

  • Google Cloud: ACE Certified 2019
  • Google Cloud: PCA Certified 2020

Languages

Portuguese (B2 level)

Professional Attitude

  • Able to work effectively under pressure in order to meet deadlines
  • Willing to walk the extra mile to achieve excellence
  • Hard Working and optimistic.
  • Self-Motivated, fast learner, result oriented, Strong in Communication & interpersonal Skills, an urge to explore new areas and take new responsibilities.

Timeline

Senior Analyst Portuguese Languages Expert

Accenture Solutions Pvt.Ltd
06.2021 - Current

Portuguese Language Expert

Tudip Technologies Pvt Ltd
04.2018 - 06.2021

Project Engineer

Innovis Telecom Services Pvt Ltd
09.2017 - 01.2018

BSS Engineer

VEDANG cellular services private limited
07.2015 - 07.2016

Project Coordinator

Saket Infrastructure
08.2013 - 06.2015

Level1 & Level2 Engineer

Bharti Airtel
08.2010 - 08.2012

Site Engineer

RPGS Info Telecom Pvt. Limited
05.2009 - 05.2010

Diploma in Electrical & Electronics - undefined

B.S.F Institute of Technology

High school - undefined

Kendriya Vidyalaya sector-3

B. Tech in Electrical & Electronics -

IEI (Institutions of Engineers INDIA)
DURGESH CHAUHAN