DURGESH PRATAP
AREA BUSINESS MANAGER
Meerut
Summary
Performance-oriented sales leader with a proven track record of achievement over a 9+ year career. Known for a tenacious and strategic approach to problem-solving, consistently bringing in customers and exceeding profit targets. Talent for identifying and capitalizing on emerging market trends and revenue opportunities. Strong strategic planning and leadership skills developed in a fast-paced business environment. Seeking to leverage these abilities in a new field. Expertise in market analysis and customer relationship management. Eager to contribute to a dynamic team while exploring new professional opportunities. Professional with strong expertise in business management, adept at driving growth and optimizing operations. Skills in strategic planning, sales, and market analysis consistently deliver impactful results. Prioritizes team collaboration and adaptability, ensuring objectives are met through effective communication and problem-solving. Reliable and results-driven, ready to make a significant impact in the next role.
Overview
7
7
years of professional experience
8068
8068
years of post-secondary education
3
3
Languages
Work History
Area Business Manager
Kollectcare Pvt. Ltd.
10.2023 - Current
- Analyzed market trends and competitor activities, adjusting strategies to maintain a competitive edge.
- Conducted regular business reviews with team members, identifying areas for improvement and growth opportunities.
- Developed strong relationships with key clients for long-lasting partnerships and increased profitability.
- Exceeded annual sales targets consistently through proactive prospecting, effective pipeline management, and diligent follow-up efforts.
- Delivered consistent revenue growth by executing targeted marketing campaigns tailored to specific client needs.
- Maximized customer retention rates by addressing concerns promptly and ensuring high levels of satisfaction throughout the sales process.
ASSISTANT MANAGER (PHARMA SALES AND MARKETING)
CIPLA Limited
04.2023 - 10.2024
- Trained in product knowledge, customer service protocols, and safety regulations
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Helped oversee the daily operations of the store, managing staff and inventory
- Tracked store inventories and replenished products according to demand
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Developed strong working relationships with staff, fostering a positive work environment.
Business Executive
ERIS Lifesciences Pvt. Ltd.
09.2022 - 03.2023
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs
- Monitored sales performance to identify potential areas for improvement
- Enhanced customer satisfaction, addressing and resolving client concerns promptly and professionally.
- Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality standards.
- Participated in monthly training on latest technology trends and products in industry.
- Developed strategy to combat increased competitive presence within territory.
Business Manager
ZYDUS Cadila Healthcare Ltd.
08.2018 - 09.2022
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Education
BACHELOR IN PHARMACY - Pharmaceutical Sciences
Shobhit University
Gangoh, Saharanpur03-2017
PHARMACEUTICAL INDUSTRIAL TRAINING - Pharmaceutical Marketing And Management
Elfin Drugs Pvt. Ltd.
Mohali, India07-2017
Computer Software And Technology
Centre For Computer Training & Research
Uttarkashi, India 04.2001 - 04.2011
INTERMEDIATE - PCM
Govt. Inter College
Uttarkashi, India04-2012
HIGH SCHOOL - PCMB.
Govt. Inter College
Uttarkashi, India04-2010
Skills
Microsoft Office proficiency
Marketing strategy development
Data analysis proficiency
Client relationship management
Service-oriented communication
Analytical decision-making
Effective multitasking
Regulatory compliance knowledge
Corporate responsibility initiatives
Market expansion strategie
Active listening skills
Collaborative teamwork skills
Project organization
Creative troubleshooting skills
Expertise in product features
Experience with safety standards enforcement
Sales management
Competitor analysis
Territory management
Key account management
Sales projections
New business development
Extracurricular Activities
CADET, NATIONAL CADET CORP, Uttarkashi, Uttarakhand, 06/01/08, 02/01/10 Annual Sports Meet, Shobhit University, Gangoh, Saharanpur, 08/01/14, 02/01/16 NAVRANG- THE COLORS OF ENERGY, Shobhit University, Gangoh, Saharanpur, 10/01/13, 02/01/17
Awards
- Star Performers at CIPLA LTD. and ZYDUS LIFECARE PVT.LTD.
- State level Science Exhibition awardee continuously for 3 years.
- Best Cadet at National Cadet corps.
- State level writing competition winner on environment.
Hobbies
- State level Cricket and Football player
- Rafting
- Bike riding
- Travelling
- Dancing.
Timeline
Area Business Manager
Kollectcare Pvt. Ltd.
10.2023 - Current
ASSISTANT MANAGER (PHARMA SALES AND MARKETING)
CIPLA Limited
04.2023 - 10.2024
Business Executive
ERIS Lifesciences Pvt. Ltd.
09.2022 - 03.2023
Business Manager
ZYDUS Cadila Healthcare Ltd.
08.2018 - 09.2022
Computer Software And Technology
Centre For Computer Training & Research
04.2001 - 04.2011
BACHELOR IN PHARMACY - Pharmaceutical Sciences
Shobhit University
PHARMACEUTICAL INDUSTRIAL TRAINING - Pharmaceutical Marketing And Management
Elfin Drugs Pvt. Ltd.
INTERMEDIATE - PCM
Govt. Inter College
HIGH SCHOOL - PCMB.
Govt. Inter College