DUSHYANT KORE
BANKING
AT Asangaon Tal & Dist Palghar
Summary
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Deputy Manager
HDFC Bank Ltd
BOISAR
04.2016 - Current
- Handling Preferred portfolio customer(HNW Customers) of the branch, as their Relationship Manager
- Being a one point contact service person in term of liability and asset products so that our bank remains the primary bank for the portfolio customer
- Responsible for cross-sell of third party products like Mutual fund, Investments to the HNI and HNW customers of the bank
- Penetration of products across family group
- Ensuring achievement of income plans and benchmarks from portfolio
- Ensuring to provide a better banking solution to the portfolio customer within minimum TAT
- Responsible for enhancement of relationship by cross-selling products and services as per the profile and need of the customer
- Utilizing the sales resources (BDR or COEX or Asset Co-ordinator) for optimal sales support
- Maintaining Customer interaction, wallet size, profile in the CRM NEXT.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
Assistant Manager
KOTAK BANK LTD
BOISAR
06.2015 - 04.2016
- Being a one point contact service person in term of liability and asset products so that our bank remains the primary bank for the portfolio customer
- Ensuring to provide a better banking solution to the portfolio customer within minimum
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Networked among local business and community organizations to develop leads and generate business.
Business Development Representative
HBL GLOBAL PVT LTD
BOISAR
05.2012 - 05.2015
- Communicated with teams members to achieving the daily targets.
- Taking regular meetings to discuss objectives.
- Selling of Credit Card
- Sourcing other liabilities products like RD, FD and other loan leads
- Looking at end to end process for the branch liabilities leads
- Thanks & Regards (DUSHYANT PARASHURAM KORE )
Education
Diploma - Financial Management
Wellingkar College
DADAR MATUNGA 04.2010 - 03.2011
B.COM
Mumbai University 04.2009 - 03.2010
HSC
Mumbai University 04.2005 - 03.2006
SSC
Mumbai University 04.2003 - 03.2004
Skills
Leadership and Team Work
Timeline
Deputy Manager
HDFC Bank Ltd
04.2016 - Current
Assistant Manager
KOTAK BANK LTD
06.2015 - 04.2016
Business Development Representative
HBL GLOBAL PVT LTD
05.2012 - 05.2015
Diploma - Financial Management
Wellingkar College
04.2010 - 03.2011
B.COM
04.2009 - 03.2010
HSC
04.2005 - 03.2006
SSC
04.2003 - 03.2004
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