Customer Store Manager & Packaging Worker with 9+ years of experience managing retail operations. Adept at implementing effective merchandising strategies, improving customer retention, and generating sales. Strong background in customer service, logistics, and packaging operations. Promoted professional growth and facilitated talent development of each associate to drive performance excellence. Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies. Performed investigations on market flows to identify seasonal trends and forecast consumer needs. Properly use packaging materials, including hand tools, glues, nails, padding, etc. Keep complete records of all materials that go through the warehouse.