Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dwarika Patil

Hyderabad

Summary

Dynamic Project Manager with a proven track record at Cognizant Technologies, skilled in Agile Scrum and Salesforce testing. Adept at leading cross-functional teams to deliver complex projects on time, while enhancing processes and fostering collaboration. Certified Scrum Master with strong analytical abilities and a commitment to quality assurance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Project Manager

Cognizant Technologies Solution
Hyderabad
10.2023 - Current
  • Working as a Scrum Master.
  • Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
  • Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
  • Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
  • Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
  • Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
  • Coordinated resources across multiple teams in order to meet deadlines for software releases.
  • Lead the release planning and coordinate efforts between multiple teams working on related projects.
  • Helped the QA team with estimations and planning.

Senior Specialist Quality Engineer

LTI Mindtree
Hyderabad
02.2022 - 09.2023
  • Developed test plans, strategies and approaches for the testing process.
  • Maintained a comprehensive database of test results that can be used for further analysis or reporting purposes.
  • Identified areas in need of critical improvement, and implemented strategies to achieve targets.
  • Led and tested complex integration projects end-to-end, involving multiple systems: Appian, Zuora, Salesforce, SAP ERP, SNOW, and ServiceNow.
  • Coordinated with different teams for testing and test data setup. Prepared data in SAP for SIT, UAT, and validation.
  • Involved in all the sprint activities and events.
  • Requirements gathering from the client, team reviews, raising defects, defect monitoring, providing feedback, and working closely with the development team.
  • Support the performance testing, security testing, UAT, and validation activities.
  • Assisted in the development of test cases from user stories and requirements documents as well as provided feedback on usability issues.
  • Tracked project milestones and deliverables while providing regular status updates to stakeholders.
  • Conducted root cause analysis of test failures and identified potential improvements to reduce risk of similar issues occurring in future releases.

Senior Software Testing Engineer

EPAM Systems
Hyderabad
09.2015 - 02.2022
  • Salesforce is integrated with an ERP system using Dell Boomi and also with a .Net system
  • Performed Salesforce Configurations- users, profiles, workflow rules, validation rules, prepared reports
  • Uploaded client data in Salesforce different Sandboxes
  • Designed user stories for Salesforce mobile application
  • Performed smoke, sanity, Integration, mobile, localization, critical path, UAT, UI and Exploratory
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prepared a test plan, test strategy, and tested Salesforce integrations with Veeva CRM and legacy applications via Dell Boomi and Informatica cloud.
  • Kept the team on track by assigning and supervising their activities, and giving constructive feedback.
  • Created agendas and communication materials for team meetings.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases
  • Upheld quality standards by streamlining testing processes to verify results.
  • Assigned test jobs to team members, and evaluated performance.
  • Updated requirements traceability matrix to document requirement ID, type, description, and test case status.
  • Drafted defect reports identifying problems, and shared testing metrics with the team to develop solutions.
  • Oversaw user acceptance testing and reporting to review software use by consumers in real-world scenarios.
  • Monitored project progress and quickly addressed problems to complete testing on schedule.
  • Participated in daily Scrum meetings to provide updates on project progress.
  • Served as a liaison between certain departments to implement new improvement plans and changes.

Associate

Cognizant Technology Solutions
Hyderabad
08.2011 - 08.2015
  • Led global testing team of seven members to ensure timely project delivery.
  • Collaborated with product owners and developers to clarify intended features and functionality.
  • Developed concise test plans for Salesforce, .Net, Tibco, and SAP projects testing.
  • Conducted integrations testing between Salesforce CRM and SAP ERP systems.
  • Executed system, regression, smoke, and sanity testing for comprehensive quality assurance.
  • Performed API and web service testing using SOAP UI for robust application performance.
  • Conducted extensive user interface testing on mobile devices across Windows, Android, and iOS platforms.
  • Utilized Agile and Scrum methodologies to meet demanding project timelines.

Education

Bachelor of Engineering - Computer Science

Visvesvaraya Technological University
Belgaum

Skills

  • Scrum management
  • Salesforce Sales and Service Cloud
  • ISTQB Certified Tester Foundation Level
  • Salesforce Certified AI Associate
  • Scrum management
  • Stakeholder engagement
  • Release planning and deliverable tracking
  • Test management
  • Risk management
  • Cross-functional collaboration
  • Software management tools: JIRA, Sipra, TestRail, and Azure DevOps
  • Salesforce testing
  • Appian testing
  • Agile Scrum
  • Integration testing: Informatica Cloud and Dell Boomi
  • API testing
  • Postman
  • Salesforce1 mobile app
  • Azure DevOps
  • Test planning
  • Test reporting
  • Release planning
  • Appian
  • Release management
  • QA reporting
  • Workload management

Certification

  • Certified Scrum Master
  • ISTQB Certified Tester Foundation Level
  • Salesforce AI Associate

Timeline

Project Manager

Cognizant Technologies Solution
10.2023 - Current

Senior Specialist Quality Engineer

LTI Mindtree
02.2022 - 09.2023

Senior Software Testing Engineer

EPAM Systems
09.2015 - 02.2022

Associate

Cognizant Technology Solutions
08.2011 - 08.2015

Bachelor of Engineering - Computer Science

Visvesvaraya Technological University

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Dwarika Patil