Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic
E. THIRUMALAI

E. THIRUMALAI

Chennai

Summary

I would like to be a part of an organization where I could use and enhance my knowledge and talent for the development of both the Organization and myself.

Overview

8
8
years of professional experience

Work History

Area Business Manager

Paulsons Beauty & Fashion Pvt Ltd
02.2025 - Current
  • Oversees multiple salon locations, focusing on business growth, team leadership, and operational efficiency, ensuring profitability and customer satisfaction across their area
  • Building and maintaining strong relationships with franchisees, addressing their concerns, and providing support to ensure their success

Salon Manager

Green Trends
04.2021 - 01.2025
  • Company Overview: Franchise Outlet
  • Oversaw daily salon operations, ensuring high levels of client satisfaction and service quality
  • Managed inventory handled client complaints and feedback and developed customer relations
  • Monitored sales performance and revenue targets while developing and implementing effective marketing strategies
  • Franchise Outlet

Customer Relationship Officer (CRO)

Bharti Airtel Limited
07.2019 - 03.2021
  • Addressed customer concerns regarding products and services, effectively resolving issues to enhance client satisfaction
  • Worked towards improving the organization’s overall customer satisfaction ratings through attentive service and feedback management

Men’s Hairdresser

Green Trends
12.2016 - 06.2019
  • Company Overview: Cavin Kare Private Limited
  • Provided high-quality hairdressing services tailored to individual clients’ needs
  • Developed strong relationships with clients, contributing to repeat business and client loyalty
  • Cavin Kare Private Limited

Education

BSC - Computer Science

NAZARETH COLLEGE OF ARTS AND SCIENCE
Avadi
01.2016

HSC -

GOVERNMENT HIGHER SECONDARYSCHOOL
SEVALAPURAI
01.2013

SSLC -

GOVERNMENT HIGHER SECONDARYSCHOOL
SEVALAPURAI
01.2011

Skills

  • Leadership Qualities
  • Good communication and writing skills
  • Organizing skills

Disclaimer

I hereby declare that the above-mentioned particulars are true to the best of my knowledge.

Timeline

Area Business Manager

Paulsons Beauty & Fashion Pvt Ltd
02.2025 - Current

Salon Manager

Green Trends
04.2021 - 01.2025

Customer Relationship Officer (CRO)

Bharti Airtel Limited
07.2019 - 03.2021

Men’s Hairdresser

Green Trends
12.2016 - 06.2019

BSC - Computer Science

NAZARETH COLLEGE OF ARTS AND SCIENCE

HSC -

GOVERNMENT HIGHER SECONDARYSCHOOL

SSLC -

GOVERNMENT HIGHER SECONDARYSCHOOL

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