Harbhajan Singh
Howrah
Summary
Highly skilled Business Operations Analyst with nearly 3 years of experience in the U.K and U.S Property and Casualty (P&C) insurance sector, specializing in data driven business operations processes. Adept at leveraging analytical skills and technological expertise to enhance operational efficiency and accuracy. Proven track record in document management, invoice processing, and process optimization
Overview
3
3
years of professional experience
Work History
ANALYST
DXC Technology
03.2022 - Current
- Supported various insurance operations including policy issuance, reinsurance, and P&C Conducted thorough risk assessments to determine coverage levels and premiums for various P&C insurance products.
- Assisted in evaluating and analyzing risk factors for P&C insurance applications, ensuring compliance with company guidelines.
- Dynamic professional with a solid P&C foundation, excelling in client service management and possessing a versatile skill set in handling queries through calls and email follow-ups.
- Consistently met and exceeded Key Performance Indicators (KPIs) while having 99% of accuracy and maintaining high levels of services level agreement (SLAs), ensuring efficient and effective workflow.
SALES OFFICER
INDIABULLS CONSUMER FINANCE LTD
06.2019 - 12.2019
- Utilized sales techniques and strategies to build customer relationships and close sales.
- Generated new business leads through cold calling and networking
- Prepared and submitted loan applications to underwriting for approval.
SALES OFFICER
HDB FINANCIAL SERVICES
07.2018 - 05.2019
- Supported various insurance operations including policy issuance, reinsurance, and P&C Conducted thorough risk assessments to determine coverage levels and premiums for various P&C insurance products.
- Generated new business leads through cold calling and networking
- Maximized sales opportunities by cross-selling and up-selling products and services to customers
Education
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Udemy - User Acceptance Testing Certified
Bachelor of Commerce - undefined
Raj College
01.2021
Skills
- Reinsurance
- Excel
- Trend Analysis
- Offshore Operations
- Strategic Thinking
- Team Work
- Agile
- Requirements Gathering
- JIRA
- Documentation
- UAT
- Office Suite
- Communication
Accomplishments
FY24- H1 Collaborators Award
FY23- Q4 Champs Award
Languages
English
Hindi
Timeline
ANALYST
DXC Technology
03.2022 - Current
SALES OFFICER
INDIABULLS CONSUMER FINANCE LTD
06.2019 - 12.2019
SALES OFFICER
HDB FINANCIAL SERVICES
07.2018 - 05.2019
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Bachelor of Commerce - undefined
Raj College
Udemy - User Acceptance Testing Certified
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