Easwari Arumugam
Chennai
Summary
Passionate, value-driven product manager with experience leading cross-functional teams to plan, build, launch best-in-class SaaS AI products. Blend technology skills with extensive Agile/Scrum experience, and analytical abilities to evolve product strategy. Prioritize and manage multiple projects with specifications and across industries. Lead teams of 20+ development, engineering, product, design and marketing professionals in all phases of custom product solutions delivery (from requirements gathering through build, test phases, QA, launch and support). Dynamic and team-oriented IT Project Manager with [Number] years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Project Manager
Cognizant Technologies Solutions
09.2021 - Current
- Managed a sustainment engagement for Walt Disney account . Was taking care of ervice delivery management , Governance activities.ensuring client satisfaction
- Been a Delivery lead and coordinated amond various portfolios , client and vendors.
- Project planning, execution, Sharing status reports, Governance reports Ensured the PCSAT score is always the perfect score.
- Lead the sprint planning,Sprint review, Retrospective, team standup's, Client standup's , Business review meeting and QBR's
- Part of client relationships and bringing in more revenue to the account
- Involved in project estimation, resource planning and timely deliverables with minimal defects.
- Managed single handedly all of the organizational activities including serviice engineering assessments, Risk mitigation, audit compliance and ensured the delivery excellence for the engagement is always green
- Have lead multiple organizational initiatives and been the NeuroIT SPOC, Bluebolt Champion and lead the Lean & Automation.
- Budgeting,Revenue forecasting ,Resource planning and managed the ideal resource pyramid and ensured the CP of the account is well above the targeted numbers.
- Mentored the team members and streamlined the project processes , implemented mitigation strategies to address the potential risks and thereby avoided the client escalations.
- Brought in process improvements, Best in class practices to enhance the quality of project delivery and effectiveness
Solution Lead
Botminds Inc
07.2017 - Current
- Part of the leadership team of Botminds Inc
- Created strong relationships with key decision makers as trusted and renowned solution consultant of Botminds Inc
- Created Best-in-class AI solutions for all the new use cases that Botminds has added on
- Worked as a solution specialist in the pre-sales team in identifying SQL and converting leads into prospects
- Lead the solution team of Botminds in building end-to-end AI solution pipelines using IPA and IDP components
- Worked as a product manager for majority of the products and use cases in Botminds
- Built high quality solutions for the customers thereby converted the pilot engagements as paid subscriptions
- Provided support during customer implementations and applied industry best practices
- Been the program manager for the enterprise projects across various domains and provided Best quality services to customer with Botminds IPA and IDP components
- Conducted training workshops and onboarding sessions for customer's management and operations team
- Conducted post-sale requirements gathering, analysis, and documentation
- Prepared Product Proposals, Scope Documents and SOW’s for the all-customer engagements of Botminds
- Participated in various AI conferences and events and represented the organization
- Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities
- Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues
- Worked effectively with cross-functional design teams to create software solutions that elevated client-side experience and significantly improved overall functionality and performance
- Been the customer success manager of multiple enterprise projects
- Played a key role in creating the use cases, case study and solution pages of Company’s corporate website
- Lead and nurtured the newly created solution team of Botminds
- Lead the release management process of Botminds during early periods
- Been the scrum master of the cross-functional development team and streamlined the development, delivery and customer engagement processes.
Senior Consultant
TCS
04.2012 - 06.2012
- Prioritized projects and project tasks depending upon key milestones and deadline dates
- Requirement Gathering, Design and Construction
- Unit Testing and Co-ordination for System, Integration and User acceptance Testing
- Configuration Management (1 year)
- Client interfacing
- Mentoring the team towards the accomplishment of project requirements
- Mentoring the team towards in project domain.
Technology Analyst
Infosys Technologies
12.2005 - 08.2011
- Developing the business requirement in EJB, Web services
- Involved in Unit Testing and Integration Testing
- Daily status report to the manager
- Mentoring team members in Web Services & EJB
- Training team members in Project Domain
- Involved in resource planning, project - planning, timeline and deadlines
- Preparing HLD and LLD of the development projects.
Education
B.E - Mechatronics Engineering
Kongu Engineering College
Erode, Tamil NaduSkills
- Product Roadmaps
- Requirement Gathering & Analysis
- Team Leadership
- Product Lifecycle Management
- AI Solutions
- Customer Success
- B2B Sales Cycle
- Market & Competitor Research
- UX/UI Design
- Go-to-Market Launch Plans
- Product Positioning & Launch
- Qualifying Leads
- Program Management
- Resource Allocation
- Root Cause Analysis
- Project tracking
- Risk Management
- Project Management
- Cost Control
- Compliance Monitoring
- Budget Control
- Agile Methodology
- Project estimation and bidding
- Project planning and development
- Performance Improvements
- Budget Preparation
- Client Relations
- Client rapport
- Budgeting and forecasting
Accomplishments
- Successfully executed multiple pilot projects by building IPA solutions using IDP components.
- Single handedly converted 2 pilot projects to paid subscriptions.
- Been the product manager for 2 major path breaking pilots of Botminds Inc.
- Lead the solutions team of Botminds and empowered the entire team in building AI based solutions.
Languages
English
Tamil
Hindi
Malayalam
Personal Information
- Date of Birth: 07/26/84
- Marital Status: Married
Certification
SAFe Agilist CertificationSAFe Agilist Certification,Scaled Agile, Inc.
Certified Scrum Product Owner® (CSPO®)
Timeline
Project Manager
Cognizant Technologies Solutions
09.2021 - Current
Solution Lead
Botminds Inc
07.2017 - Current
Senior Consultant
TCS
04.2012 - 06.2012
Technology Analyst
Infosys Technologies
12.2005 - 08.2011
B.E - Mechatronics Engineering
Kongu Engineering College
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