Vimalraj Kumar
Chennai
Summary
Results-driven Product Manager, Project Manager, Implementation Consultant, and Business Analyst with a proven track record in driving organizational success and fostering long-term growth. Leveraging a wealth of experience, I am poised to contribute significantly to the company by deploying my expertise in end-to-end software product implementation, software design, and software-testing methodologies. My comprehensive understanding of software quality processes, coupled with robust analytical skills, positions me as a strategic asset for achieving and surpassing organizational goals and timelines. Committed to excellence, dedicated to ensuring the seamless execution of projects, playing a pivotal role in the sustained success and advancement of the company. With over 7 years of comprehensive experience in end-to-end implementation, business analysis, and customer success roles within the information technology and services industry, I bring a wealth of skills and expertise to drive successful project outcomes. In summary, my diverse skill set, combined with a proven track record, positions me as a valuable asset capable of providing logical conclusions to clients, ensuring successful project delivery, and fostering continuous improvement in complex organizational environments. Leading cross-functional teams, and aligning projects with business goals. Strong focus on collaboration, flexibility, and delivering impactful results. Skilled in strategic planning, user experience optimization, and agile methodologies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Manager
Anubavam Technologies Pvt.Ltd
02.2024 - Current
- Coordinated project planning and execution with team members and team leads.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Prioritized roadmap in order to achieve product goals and metrics.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Liaised with clients to better understand business needs and current market landscape.
- Coordinated design meetings and decisions with internal departments and teams.
- Set goals and formalized policies to maximize team performance and keep project on-task.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Led cross-functional teams to deliver high-quality products on time and within budget constraints.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Managed product demonstrations and testimonials for performance evaluation.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
- Led cross-functional teams to deliver new product features on schedule, fostering collaboration between engineering, marketing, and sales departments.
- Increased customer satisfaction, gathering and incorporating extensive user feedback into product improvements.
- Streamlined product release cycles, employing agile project management techniques to accelerate time to market.
- Improved product lifecycle management, streamlining processes from concept to launch.
Project Manager
Mastersoft ERP solutions pvt td
10.2023 - 01.2024
- Agile Project Management: Proficient in writing User Stories, Master Stories, analyzing requirements, and creating Wireframes designs
- Conducting stand-ups, overseeing project iterations, and managing User Acceptance Testing (UAT)
- Sprint Oversight: Inspecting Sprint outcomes to assess project progress and determining necessary adaptations for future sprints
- Product Roadmap Development: Defining, leading, and developing product roadmaps to highlight key milestones
- Creating project deliverables and specifying requirements, scope, duration, and cost
- Business Requirement Analysis: Responsible for gathering and analyzing business requirements, facilitating communication with the development team
- Collaboration with Development Team: Providing suggestions to the development team during product development to align with client needs
- Operational Issue Identification: Identifying operational issues and formulating goals and plans to address them effectively
- Reporting and Communication: Regularly reporting to management, highlighting critical business actions requiring immediate attention
- Strengths and Weaknesses Assessment: Identifying strengths and weaknesses within client organizations and suggesting areas for improvement
- Team Leadership: Directly working with and leading the implementation team to ensure software delivery within promised timelines
- Transparency and Prioritization: Prioritizing transparency at all project levels, from ideation to delivery
- Creating roadmaps, program plans, and scrum boards to guide the team
- Calendar Setup and Facilitation: Setting up calendars and facilitating agile events to maintain a smooth project cadence
- Sharing measurable outcomes to enhance visibility into project progress
- Economic Decision Making: Facilitating economic decision-making processes and effectively managing project budgets
- Team Coordination and Milestone Focus: Coordinating team members to focus on milestone goal plans for successful project completion
- Task Completion Contests: Conducting monthly task completion contests to motivate team members and encourage active engagement in reaching project milestones
- Financial Management: Ensuring the collection of overdue invoices and realization of future revenue in alignment with project goals
Payment Gateway Head
Swipe wire Technologies
06.2023 - 09.2023
- Managed payment gateway process
- Led a team of payment experts
- Developed strategies for efficiency and security
- Ensured timely and accurate payments
Senior Analyst / Project Implementation Manager
Wipro Limited
06.2022 - 06.2023
- End to end Implementation of card technology process for Mastercard with global methodological protocols
- Engaging Banks/Financial Institutes Stakeholders from North America Region and Canada
- Understanding the Core concepts of the electronic money transaction between Banks/Financial Institutes and payment gateways
- Developed expertise & insight of product, technical, industry & process in relevant product areas; implemented best practices for product/ software development to improve efficiencies, risk, & less business interruptions
- Engaging and Analyzing the Business Requirements from Banks/Financial Institutes and processing them with the Mastercard protocols
- Discussing and collaborating with the core configuration team to achieve the business requirements from the stakeholders
- Providing Suggestions and consultations to the financial institutes and banks on the card's technology process
- Ensuring 100% satisfaction for the financial Institutes/banks stakeholders on the outcome of the process business requirements
- The role ensures accurate and precise vetting of customer network interface and systems to process financial payments
- To act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution
- Handling multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
- Manage support and service delivery liaising with Implementation & Support Teams Plan and execute customer engagement in the form of Weekly Calls/Action Logs/Monthly Visit and follow through on the agreed actions and informed customers on the status
- Identifying the operational issues and devised goals and plans to address them
- Attaining 100% ETA on each project assigned from the Mastercard team
- Preparing SOP,SOW, Implementation plan, functional Documents, Agreements, BRD and Project core documents
Manager - Product Implementation and Support
Octoze Technologies pvt Ltd
04.2018 - 04.2022
- Performing the role of Business Analysts / Manager - Product Implementation and Support at Octoze Technology Pvt Ltd
- About Product: CAMU ERP is online Campus Management and learning management Software
- CAMU is a SaaS based solution for Education with focus on Achieving Academic Excellence for the Modern Educational Institution
- Our campus and learning administration solution help educational institutes achieve their best
- Experienced in writing User stories, Master stories, Analyzing Requirement, Project Planning, Iterations, conducting stand ups, UAT's, Wireframes designs
- To inspect the outcome of the Sprint and determine future adaptations
- Defined, led & developed product roadmaps to highlight key milestones while creating project deliverables & defining requirements, scope, duration & cost of projects
- Responsible for gathering and analyzing Business requirements of the project and transmitting of the same to development team
- To suggest development team during product development to meet the needs of clients
- Identifying the operational issues and devised goals and plans to address them
- Report to Management on a weekly basis and highlight business critical actions that require immediate attention
- Identifies client organization's strengths and weaknesses and suggests areas of Improvement
- Work directly and lead the implementation team to ensure delivery and implementation of the software within the promised timeline
- Prioritized providing transparency to our work at all levels, from ideation to delivery
- Creating roadmaps, program plans, and scrum boards
- Setting up calendar and facilitated cadence, agile events and sharing measurable outcomes
- Facilitating economic decision making and managing budgets
- Coordinating the team members to focus on milestone goal plans
- Conducting the monthly task completion contests to encourage team members to actively reach the milestones of the project
Dispatcher Installation
Airtel limited
11.2020 - 02.2021
Customer success specialist
HGS private limited
08.2015 - 12.2016
Education
Bachelor of Engineering - Electronica and communication Engineering
Anna University
01.2014
Skills
- Project planning
- Stakeholder Engagement
- Requirement Gathering
- End to End implementation
- Scrum handling
- User Stories, Master stories
- Agile Development
- SDLC, STLC
- Cloud-Based ERP Implementation
- Technical Liaison
- Card Technology Implementation
- Financial Domain
- ERP Systems
- Large-Scale Project Deployment
- Stakeholder and Communication Management
- End-to-End Business Requirements
- Remote Client Sessions
- Implementation Deliverables
- Product lifecycle management
- Product roadmaps
- Cross functional leadership
- End to end feature delivery
- User and UX research
- Customer relationship management (CRM)
- Product issue resolution
- User experience optimization
- Software development
- Progress monitoring
- Business planning
- Wireframe design
- Requirements gathering
- Stakeholder management
- Product backlog management
- Strategic planning
- Timeline management
Accomplishments
- Collaborated with team of 10+ in the development of Academic Credentialing Platform project.
- Achieved 100% customer satisfaction by completing Academic Credentialing platform project with accuracy and efficiency.
- Handling 7+ international projects with 95% of customer satisfaction.
- Received multiple Appreciations from clients which i have handled through my journey, one of the remarkable appreciation mail received from a client with the subject stating "Vimalraj is all star".
Languages
Tamil
English
Kannada
Profilesummary - Summary
Results-driven Project Manager, Implementation Consultant and Business Analyst with a proven track record in driving organizational success and fostering long-term growth. Leveraging a wealth of experience, poised to contribute significantly to the company by deploying my expertise in end-to-end software product implementation, software design, and software-testing methodologies. My comprehensive understanding of software quality processes, coupled with robust analytical skills, positions me as a strategic asset for achieving and surpassing organizational goals and timelines. Committed to excellence, I am dedicated to ensuring the seamless execution of projects, thereby playing a pivotal role in the sustained success and advancement of the company.
Toolsandmethodologies
Agile Methodology, JIRA, PODIO, ASANA, JASON (program), Fresh desk, Redmine, PACS, CRM, Postmaster (integration tool), CAMU (ERP), My Camu, HRMS, IITMS, Drop Thought, KOHA, Judge0 code compiler, PODIO, NICS, MDS
Disclaimer
I hereby declare that all the information given above is true.
Personal Information
- Father's Name: Mr. Kumar
- Date of Birth: 03/01/93
- Nationality: Indian
Certification
- Agile Methodology Boot camp Certification.
- Cracked Project Management Assessment from LearnTube.ai.
- Cracked Product Management Assessment from LearnTube.ai.
Timeline
Product Manager
Anubavam Technologies Pvt.Ltd
02.2024 - Current
Project Manager
Mastersoft ERP solutions pvt td
10.2023 - 01.2024
Payment Gateway Head
Swipe wire Technologies
06.2023 - 09.2023
Senior Analyst / Project Implementation Manager
Wipro Limited
06.2022 - 06.2023
Dispatcher Installation
Airtel limited
11.2020 - 02.2021
Manager - Product Implementation and Support
Octoze Technologies pvt Ltd
04.2018 - 04.2022
Customer success specialist
HGS private limited
08.2015 - 12.2016
Bachelor of Engineering - Electronica and communication Engineering
Anna University
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