Edward G
Team Leader
Bengaluru,KA
Summary
- Adept at team supervision and problem-solving, I enhanced productivity by over 20% at Data Collection Infotech. My expertise in work planning and people management, coupled with a knack for performance improvement, has consistently elevated team standards and client satisfaction.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
22
22
years of professional experience
4
4
Languages
Work History
Team Leader
Data Collection Infotech (India) Private Limited
04.2013 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Built strong relationships with customers through positive attitude and attentive response.
Team Leader
Cambridge Technology Enterprises, Ltd.
08.2012 - 04.2013
- Worked in Pictometry Roof Measurement Report.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Process Specialist (SME)
Indecomm Global Services
09.2004 - 07.2012
- Working in Title Insurance Policy for LandAmerica and TRGC Locations.
- Conducted regular process reviews, identifying inefficiencies and implementing improvements that led to increased productivity and cost savings.
- Optimized process efficiency by identifying bottlenecks and implementing improvements in workflows.
- Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
- Reduced production downtime by maintaining equipment and troubleshooting issues proactively.
- Implemented continuous improvement metrics to streamline workflows and reduce waste.
Process Executive
Data Processing System, Pvt. Ltd.
08.2002 - 01.2003
- Processing orders allotted by the Supervisors with 100% accuracy.
- Maintained strict adherence to quality standards by conducting regular audits, resulting in reduced error rates.
- Provided training and mentorship to team members, fostering a culture of learning and growth.
- Managed cross-functional teams in order to achieve project goals within deadlines.
Education
Matriculation -
St. Joseph’s Convent High School
Mosaboni, Jharkhand 04.2001 -
High School Diploma -
CMC Computer
Jamshedpur, India 04.2001 -
Bachelor Degree Program - Commerce
IGNOU
Jamshedpur, India 04.2001 -
Skills
- Team Supervision
- Work Planning
- Team motivation
- Problem-Solving
- People Management
- Client Service
- Performance Improvement
- Work Planning and Prioritization
- Analytical Thinking
- Goal Setting
Interests
Timeline
Team Leader
Data Collection Infotech (India) Private Limited
04.2013 - Current
Team Leader
Cambridge Technology Enterprises, Ltd.
08.2012 - 04.2013
Process Specialist (SME)
Indecomm Global Services
09.2004 - 07.2012
Process Executive
Data Processing System, Pvt. Ltd.
08.2002 - 01.2003
Matriculation -
St. Joseph’s Convent High School
04.2001 -
High School Diploma -
CMC Computer
04.2001 -
Bachelor Degree Program - Commerce
IGNOU
04.2001 -
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