Overview
Work History
Education
Skills
Timeline
Generic
EHTESHAM KHAN

EHTESHAM KHAN

MUMBAI

Overview

22
22
years of professional experience

Work History

Technical Support Engineer

GROSS KITCHEN EQUIPMENTS
07.2020 - 01.2024
  • Evaluated customer complaints related to malfunctioning kitchen appliances and provided appropriate solutions.
  • Installed new kitchen appliances according to manufacturer's specifications.
  • Provided technical support and advice to customers regarding the use of their kitchen equipment.
  • Adhered strictly to industry regulations when performing repairs or installations in restaurants or hotels.
  • Replaced defective parts in a timely manner to ensure proper functioning of kitchen equipment.
  • Performed preventative maintenance on kitchen equipment, such as dishwashers and refrigerators.
  • Calibrated digital thermometers used in kitchens to make sure they are displaying correct temperatures.
  • Troubleshot complex issues with gas-powered ovens, grills and fryers.
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Supported machine setup and changeover for production runs.

Technical Support Engineer

TECHNOSTEEL COMMERCIAL KITCHEN EQUIPMENTS PVT LTD
MUMBAI
01.2017 - 06.2020
  • Evaluated customer complaints related to malfunctioning kitchen appliances and provided appropriate solutions.
  • Collaborated with other technicians on complex projects involving multiple pieces of equipment.
  • Repaired faulty wiring, valves and other components of kitchen equipment.
  • Diagnosed problems with restaurant appliances using specialized tools and test equipment.
  • Provided technical support and advice to customers regarding the use of their kitchen equipment.
  • Adhered strictly to industry regulations when performing repairs or installations in restaurants or hotels.
  • Assisted in ordering necessary replacement parts for malfunctioning equipment when needed.
  • Completed assigned tasks within specified time frames while adhering to established quality standards.
  • Performed preventative maintenance on kitchen equipment, such as dishwashers and refrigerators.
  • Identified potential risks associated with certain types of kitchen machines before beginning work.

Technical Support Engineer

UNITED AIRCON INDIA CAREER
MUMBAI
02.2011 - 12.2016
  • Conducted regular inspections of AC units to identify any possible problems before they become major issues.
  • Followed safety protocols when installing or repairing electrical wiring associated with AC units.
  • Troubleshot and repaired complex HVAC issues with a focus on customer satisfaction.
  • Replaced defective components in air conditioning systems to ensure optimal performance.
  • Researched new technologies available in the market that could improve existing HVAC products.
  • Worked closely with colleagues to complete projects within established timelines.

Technical Assistant

TEAM LEASE SAMSUNG
MUMBAI
07.2003 - 12.2004
  • Repaired or replaced defective parts such as capacitors, contactors and relays.
  • Replaced faulty wiring for thermostats, electric heat strips and other electrical components of HVAC systems.
  • Ensured compliance with all local codes during installation activities.
  • Installed new heating and cooling systems following blueprints or installation guidelines.
  • Trained junior technicians on safe handling procedures for hazardous chemicals used in refrigeration systems.
  • Performed preventive maintenance on air conditioning units including changing filters and cleaning coils.

Technical Assistant

AIRCON INDIA WEST CARRIER
MUMBAI
07.2002 - 06.2003
  • Conducted periodic inspections to check for possible malfunctions or damage to the components.
  • Ensured that all installations were in compliance with safety regulations and industry standards.
  • Adjusted thermostats and timers on cooling systems to maintain desired temperatures.
  • Monitored stock levels of necessary spare parts needed for repair work or replacements when required.
  • Assembled refrigeration units using hand tools according to manufacturer's specifications.
  • Maintained records of repairs performed and any spare parts used during maintenance activities.
  • Investigated issues reported by customers concerning their cooling units or systems.
  • Installed and maintained refrigeration systems, including compressors, condensers, evaporators, expansion valves and other related equipment.

Technical Assistant

BUSHRA REFRIGRATION
MUMBAI
12.2001 - 12.2002
  • Conducted research on emerging technologies related to the organization's field of expertise.
  • Repaired or replaced defective parts such as capacitors, contactors and relays.
  • Created detailed reports with findings from inspection and repair activities.
  • Replaced faulty wiring for thermostats, electric heat strips and other electrical components of HVAC systems.
  • Analyzed operating costs of existing HVAC installations to identify areas needing improvement.
  • Performed preventive maintenance on air conditioning units including changing filters and cleaning coils.
  • Operated soldering equipment to seal joints between pipes in refrigeration systems.
  • Tested electrical circuits to ensure proper functioning of motors, switches, thermostats and safety controls.
  • Adjusted system controls to regulate temperature levels according to customer specifications.
  • Maintained accurate records of service calls for future reference purposes.

Education

High School Diploma -

KARTIKA HIGH SCHOOL
MUMBAI

Skills

  • Equipment Installation
  • Blueprint Interpretation
  • HVAC Systems
  • Diagnostic abilities
  • Mechanical Troubleshooting
  • Electrical diagnostics
  • Equipment Calibration
  • Preventive Maintenance
  • Commercial Equipment Maintenance
  • Electrical Wiring
  • Electrical Troubleshooting

Timeline

Technical Support Engineer

GROSS KITCHEN EQUIPMENTS
07.2020 - 01.2024

Technical Support Engineer

TECHNOSTEEL COMMERCIAL KITCHEN EQUIPMENTS PVT LTD
01.2017 - 06.2020

Technical Support Engineer

UNITED AIRCON INDIA CAREER
02.2011 - 12.2016

Technical Assistant

TEAM LEASE SAMSUNG
07.2003 - 12.2004

Technical Assistant

AIRCON INDIA WEST CARRIER
07.2002 - 06.2003

Technical Assistant

BUSHRA REFRIGRATION
12.2001 - 12.2002

High School Diploma -

KARTIKA HIGH SCHOOL

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