EHTESHAM KHAN
MUMBAI
Overview
22
22
years of professional experience
Work History
Technical Support Engineer
GROSS KITCHEN EQUIPMENTS
07.2020 - 01.2024
- Evaluated customer complaints related to malfunctioning kitchen appliances and provided appropriate solutions.
- Installed new kitchen appliances according to manufacturer's specifications.
- Provided technical support and advice to customers regarding the use of their kitchen equipment.
- Adhered strictly to industry regulations when performing repairs or installations in restaurants or hotels.
- Replaced defective parts in a timely manner to ensure proper functioning of kitchen equipment.
- Performed preventative maintenance on kitchen equipment, such as dishwashers and refrigerators.
- Calibrated digital thermometers used in kitchens to make sure they are displaying correct temperatures.
- Troubleshot complex issues with gas-powered ovens, grills and fryers.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
- Supported machine setup and changeover for production runs.
Technical Support Engineer
TECHNOSTEEL COMMERCIAL KITCHEN EQUIPMENTS PVT LTD
MUMBAI
01.2017 - 06.2020
- Evaluated customer complaints related to malfunctioning kitchen appliances and provided appropriate solutions.
- Collaborated with other technicians on complex projects involving multiple pieces of equipment.
- Repaired faulty wiring, valves and other components of kitchen equipment.
- Diagnosed problems with restaurant appliances using specialized tools and test equipment.
- Provided technical support and advice to customers regarding the use of their kitchen equipment.
- Adhered strictly to industry regulations when performing repairs or installations in restaurants or hotels.
- Assisted in ordering necessary replacement parts for malfunctioning equipment when needed.
- Completed assigned tasks within specified time frames while adhering to established quality standards.
- Performed preventative maintenance on kitchen equipment, such as dishwashers and refrigerators.
- Identified potential risks associated with certain types of kitchen machines before beginning work.
Technical Support Engineer
UNITED AIRCON INDIA CAREER
MUMBAI
02.2011 - 12.2016
- Conducted regular inspections of AC units to identify any possible problems before they become major issues.
- Followed safety protocols when installing or repairing electrical wiring associated with AC units.
- Troubleshot and repaired complex HVAC issues with a focus on customer satisfaction.
- Replaced defective components in air conditioning systems to ensure optimal performance.
- Researched new technologies available in the market that could improve existing HVAC products.
- Worked closely with colleagues to complete projects within established timelines.
Technical Assistant
TEAM LEASE SAMSUNG
MUMBAI
07.2003 - 12.2004
- Repaired or replaced defective parts such as capacitors, contactors and relays.
- Replaced faulty wiring for thermostats, electric heat strips and other electrical components of HVAC systems.
- Ensured compliance with all local codes during installation activities.
- Installed new heating and cooling systems following blueprints or installation guidelines.
- Trained junior technicians on safe handling procedures for hazardous chemicals used in refrigeration systems.
- Performed preventive maintenance on air conditioning units including changing filters and cleaning coils.
Technical Assistant
AIRCON INDIA WEST CARRIER
MUMBAI
07.2002 - 06.2003
- Conducted periodic inspections to check for possible malfunctions or damage to the components.
- Ensured that all installations were in compliance with safety regulations and industry standards.
- Adjusted thermostats and timers on cooling systems to maintain desired temperatures.
- Monitored stock levels of necessary spare parts needed for repair work or replacements when required.
- Assembled refrigeration units using hand tools according to manufacturer's specifications.
- Maintained records of repairs performed and any spare parts used during maintenance activities.
- Investigated issues reported by customers concerning their cooling units or systems.
- Installed and maintained refrigeration systems, including compressors, condensers, evaporators, expansion valves and other related equipment.
Technical Assistant
BUSHRA REFRIGRATION
MUMBAI
12.2001 - 12.2002
- Conducted research on emerging technologies related to the organization's field of expertise.
- Repaired or replaced defective parts such as capacitors, contactors and relays.
- Created detailed reports with findings from inspection and repair activities.
- Replaced faulty wiring for thermostats, electric heat strips and other electrical components of HVAC systems.
- Analyzed operating costs of existing HVAC installations to identify areas needing improvement.
- Performed preventive maintenance on air conditioning units including changing filters and cleaning coils.
- Operated soldering equipment to seal joints between pipes in refrigeration systems.
- Tested electrical circuits to ensure proper functioning of motors, switches, thermostats and safety controls.
- Adjusted system controls to regulate temperature levels according to customer specifications.
- Maintained accurate records of service calls for future reference purposes.
Education
High School Diploma -
KARTIKA HIGH SCHOOL
MUMBAISkills
- Equipment Installation
- Blueprint Interpretation
- HVAC Systems
- Diagnostic abilities
- Mechanical Troubleshooting
- Electrical diagnostics
- Equipment Calibration
- Preventive Maintenance
- Commercial Equipment Maintenance
- Electrical Wiring
- Electrical Troubleshooting
Timeline
Technical Support Engineer
GROSS KITCHEN EQUIPMENTS
07.2020 - 01.2024
Technical Support Engineer
TECHNOSTEEL COMMERCIAL KITCHEN EQUIPMENTS PVT LTD
01.2017 - 06.2020
Technical Support Engineer
UNITED AIRCON INDIA CAREER
02.2011 - 12.2016
Technical Assistant
TEAM LEASE SAMSUNG
07.2003 - 12.2004
Technical Assistant
AIRCON INDIA WEST CARRIER
07.2002 - 06.2003
Technical Assistant
BUSHRA REFRIGRATION
12.2001 - 12.2002
High School Diploma -
KARTIKA HIGH SCHOOL
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