Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Eiksha Suneja

Gurgaon

Summary

Aiming to be a part of progressive environment where I can upgrade my skills and knowledge to achieve holistic development of your organization.

Overview

6
6
years of professional experience

Work History

KPMG Global Services
Gurgaon
06.2023 - Current
  • Strong working knowledge on page template and components within AEM6.5 and AEM Cloud authoring console.
  • Lead front-end publishing for major campaigns and projects.
  • Use of Adobe Experience Manager, Adobe Digital Asset Manager & HTML, understanding of Adobe Analytics, SEO.
  • Taxonomy implementation for multiple firms using Semaphore and redirect implementation using AKAMAI.
  • Stakeholder management and IC role for member firm advisory.
  • Senior web content publisher and QA for both 6.5 and cloud.
  • Responsible for providing support to multiple firms as AEM consultant for cloud onboarding and 6.5 version.
  • Used JIRA and Workfront as ticketing tools.
  • Lead migration project - AEM 6.5 to Cloud
  • Did quality management of kpmg.com global site using Crownpeak.
  • Led meetings with stakeholders to discuss objectives .

Lead Analyst

Wunderman Thompson Studios - WPP
08.2022 - 05.2023
  • Responsible for creating/ maintaining web pages using specially designed components for Ford using AEM v6.5. (Both Classic and Touch UI)
  • Basic image asset editing.
  • Responsible for quality assurance, analyzing and understanding the publishing requests.
  • Client interaction for publishing updates and feedbacks.
  • Expertise in managing workflow to track, plan and execute requests using JIRA.
  • Testing new functionalities and components in AEM.
  • AEM authoring/ Web publishing QA for foreign markets.
  • Maintaining SEO/ Analytics for web pages through AEM.

Team Leader

Webhelp
03.2020 - 07.2022
  • Worked as a Team Leader in Operations at Webhelp, handling a team of 19 people.
  • Analyze data to drive performance improvement metrics and share feedback with team.
  • Live queue management. (roster creation, agent mapping)
  • Contact Centre Associate (QA Moderator) for SEO project.
  • Content moderation for TikTok process.

SEO Executive

Systools Software Pvt. Ltd
01.2019 - 02.2020
  • On Page/ Off Page SEO for both in-house and client websites using tools like Google Adwords, Moz, Google Analytics.
  • Technical content writing/ publishing for organic SEO practices.
  • Website maintenance/ management using Flash and Wordpress.

Education

PGDM - Operations Management

Narsee Monjee Institute of Management Studies
Mumbai
01.2022

Btech - CSE

SDIET
Faridabad
05.2019

12th -

Adarsh Public School
01.2015

10th -

Adarsh Public School
01.2013

Skills

  • AEM v65
  • AEM Cloud
  • JIRA
  • Workfront
  • Crownpeak
  • AKAMAI Redirects
  • Taxonomy
  • ServiceNow
  • Adobe Experience Manager
  • HTML
  • CSS
  • Client management
  • Stakeholder communication
  • Client relationship management
  • AEM authoring
  • Quality assurance
  • Web publishing
  • Stakeholder management
  • Project management
  • Client interaction
  • Ticketing tools
  • KPI / SLA Management
  • Adobe Analytics
  • CMS
  • Wordpress
  • SEO
  • Google Adwords
  • Team Handling
  • Content Writing QA
  • Freelance content writing

Timeline

KPMG Global Services
06.2023 - Current

Lead Analyst

Wunderman Thompson Studios - WPP
08.2022 - 05.2023

Team Leader

Webhelp
03.2020 - 07.2022

SEO Executive

Systools Software Pvt. Ltd
01.2019 - 02.2020

PGDM - Operations Management

Narsee Monjee Institute of Management Studies

Btech - CSE

SDIET

12th -

Adarsh Public School

10th -

Adarsh Public School
Eiksha Suneja