Einstein Agarwal

• In addition to core responsibilities, took on expanded duties including managing instructor rostering to ensure optimal resource allocation and seamless training delivery.
• Led the rostering team responsible for planning, coordinating, and managing instructor schedules, ensuring optimal coverage for training sessions, adherence to regulatory requirements, and alignment with operational priorities.
• Supervised day-to-day training operations, ensuring instructor rosters were efficiently managed and maintaining a 99% On-Time Performance (OTP) in training delivery to meet performance, quality, and service standards.
• Created and maintained reports on instructor optimization and utilization to support data-driven scheduling, performance analysis, and resource planning.
• Supported internal (Flight Safety,Station Audits) and external audit (IOSA) processes by preparing documentation, coordinating with relevant stakeholders, and ensuring adherence to compliance requirements.
• Prepared annual data to determine metrics for operational performance.
• Streamlined operational processes to improve efficiency and reduce costs.

- In addition to core responsibilities, took on expanded duties including cross-functional coordination and reporting.

- Created and maintained centralized trackers and reconciled data sheets consolidating all training-related information for accurate reporting and compliance.

- Delivered accurate data and relevant reports to stakeholders within defined timelines to support informed decision-making and operational planning.

- Led end-to-end planning and execution of annual training schedules for Ground and Cabin Crew, aligning Initial and Recurrent Training programs with operational readiness and aviation compliance standards.

- Oversaw the end-to-end development and integration of training programs into the Learning Management System (G-Cube), ensuring consistency, regulatory compliance, and timely deployment across all training modules.

- Facilitated effective communication with stakeholders to ensure seamless planning and execution of training programs.

- Contributed to the successful implementation of the company's new Learning Management System (LMS), supporting system configuration, user acceptance testing, data migration, and coordination with cross-functional teams to ensure seamless deployment

• Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
• Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
• Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
• Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
• Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.