EKANSH MAURYA
NewDelhi
Summary
I am passionate and driven professional experienced in providing valuable customer service for last 4.4 years. Integrity, preparedness, and proactivity have been my core values. Currently looking for opportunities to use my expertise and experience in handling new challenges.
Overview
4
4
years of professional experience
Work History
Analyst - HR- Learning Solution
Baxter International Inc
05.2023 - Current
- Develop new LMS reports and modify existing LMS reports (Custom Reports and Reporting 2.0)
- Creation of Training Materials, Online Class (E-learning)
- Training Videos, Curriculum,Assessments, Groups and
- Assignment of Training on CSOD
- Knowledge of Data Load Wizard, Express Class, Edge and Training
- Removal Tool
- Managing User Profile including Due Dates, Exemption, Display
- Language, Training Removal and Other general Information on the User account
- Use of Service Now to manage tickets (Requests) received from different
- Users on FCFS basis,troubleshooting problems faced by them
- Applies learning principles to learning solutions, ensuring a high impact outcome of the learning
- Independently managing small to medium projects
- Projects :-Hillrom Data integration ( Creation of Assignment)
Vendor Solutions Engineer
QuatrroBSS
12.2022 - 05.2023
- Quattrobss Business Support Services
- Provided Technical Helpdesk support to B2B clients
- Supporting incoming requests via email and ticketing system
- Resolve customer queries issues with software or technological products and resolve services issues related to placed orders at a functional level
- Prepare email quotes for clients and provide pricing for hardware, software and licenses products on SAP and CIS.
Associate sales
Policybazaar.com
09.2019 - 11.2022
- Consultant, Policybazaar.com
- Bringing the Business to the Organization through sales of insurance policies to the customers
- Targeting the Potential Customer for Sales
- Converting Leads into Sales and meeting the organization’s goals
- Meeting the sales target every month
- Analyzing the customer's needs and working towards mutual interests.
Education
Bachelor of Arts -
Delhi University
DelhiDiploma - Electronics And Communication Engineering
Baba Saheb Ambedkar Institute of Technology &Management
DelhiIntermediate -
Co-Ed, Sarvodaya, Govt. Co-Ed, Sarvodaya
Skills
- Outlook
- Reporting Skills
- CIS Software
- MS Excel, Microsoft
- Operation & logistics
- Cornerstone
- Good Team Player
Timeline
Analyst - HR- Learning Solution
Baxter International Inc
05.2023 - Current
Vendor Solutions Engineer
QuatrroBSS
12.2022 - 05.2023
Associate sales
Policybazaar.com
09.2019 - 11.2022
Bachelor of Arts -
Delhi University
Diploma - Electronics And Communication Engineering
Baba Saheb Ambedkar Institute of Technology &Management
Intermediate -
Co-Ed, Sarvodaya, Govt. Co-Ed, Sarvodaya
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