Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Hi, I’m
Ekta Kushwah
Banking And Financial
Ahmedabad
Summary
Overview
7
years of professional experience
Work History
Max Life Insurance Company Ltd.
Deputy Manager
01.2024 - Current
Job overview
- Relationship Management with the CBG Circle Head, CSM ,Centre Heads, SRMs & RMs
- Drive the sales through SME Segment
- Overseeing complete CBG business operations for City / State, forecasting monthly / annual business targets, & executing them in a given time frame
- Responsible for assigning the targets and organizing joint monthly PRP with the DRs
- Recruit, train and Supervise executives to achieve the agreed business targets and insurance sales in the defined circle and building a progressive partnership with the bank
- Periodic and Daily updates in alignment with CBG Team, ensuring meet business Plan, drive the relationship managers, ensuring activation and persistency and thereby tracking the performance in all the vectors and thereby do a traction analysis
- Driving the People agenda by leading the team and ensuring higher engagement of the key talents of the City / State, ensuring minimum compliance issues and retain talents
- Deploy and monitor implementation specifically Bank staff contests / R&R in order to accelerate revenue generation with the Channel.
Teleperformance Global Services Pvt Ltd
Team Manager
10.2022 - 01.2024
Job overview
- Managing a team of 15 people of axis bank, they provide service to the existing customers, also they have to complete their target for insurance and other axis related products
- Responsible for the preparation, documentation, and analysis of management information of key performance indicators to ensure targets set by the business area are met
- Created an inspiring team environment with an open communication culture
- Responsible to set clear team goals, assign tasks and set deadlines, oversees day-to-day operations
- I monitor team performance and prepare reports on metrics
- Responsible to Identify training needs and provide coaching
- Listens to feedback from team members and resolves issues or conflicts
- Recognized high performance and rewarded the team for their achievements encourage team for their creativity about their Job
- Suggested and organized team building activities
- Interviewed and selected potential new team members from list Candidates recommended by the recruitment team
- Coordinated operations with the business area and business partners by daily meetings and weekly calibration sessions to get more leads, logins and training with the team to understand the business requirements for more business
- Facilitated direct sales by instructing team members to inform existing customers about arrival of new products in the company and convincing them to take banking related products
- Exhibit good marketing skills to make high sales
- Responsible to maintain daily business along with the quality.
HDFC Sales Private Limited
Team Manager
11.2018 - 10.2022
Job overview
- Mortgage, Target based Sales, Sales and Service, Team Handling, Training
- Advised current and potential clients for home loan, auto loan, and life insurance
- Benefits and options designed to provide personal and property protection in unforeseen circumstances
- Through directed qualifying conversations, 17% more upsells than department average
- Maintained 85% sales rate on inbound-outbound queries through active listening, interpersonal skills, and product knowledge
- I have handled a team of 8 people, i was responsible to achieve their target
- I made my team reach top 10 in Pan India, I also looked at their quality
- I was responsible to maintain daily business along with the quality
- Dealing with escalation throughout the call
- Designed team wise Competition to encourage team members to get more business.
Maruti Marketing And Shah Agency
Accountant cum Cashier
08.2017 - 10.2018
Job overview
- I was taking care of Stock Management
- I was Handling the team of 5 People wherein they were responsible to deliver goods on time
- Responsible to create effective Task to understand clients needs
- Responsible for goods Delivery was done on time
- I was responsible for the Billing Process
- Responsible to understand Seals Target to be done before the time
- I had suggested to provide incentives to the delivery boys to encourage more work.
Education
SK Patel College Of Computer And Management Studies
BCA
01.2013 - 1 2017
University Overview
- Semester-II(BCA): System Analysis & Design on Online Jewelry Shop Management System of Pravin Jewelers
- Semester-III(BCA): Software Project Management on Online Jewelry Shop Management System of Pravin Jewelers
- Semester-IV (BCA): Transport Management System (Frontend: Visual Basic, Backend: Microsoft Access)
- Online Jewelry Shop (Interactive website using HTML5,CSS3)
- Semester-V (BCA): Career Guidance Placemat Unit for BPCCS, mainly focusing On Interaction of Job Seekers and Organization (Company) (Tools: ASP.Net and MySQL Database)
- Semester-VI (BCA): Working on Home Automation for BPCCS, mainly focusing on fully automatize Home and Control through WLAN Using Smart Phone.
Heeralal Yadav Girls Inter College
HSC BIOLOGY
01.2011 - 1 2013
University Overview
V. V. Tomar Hindi Higher Secondary School
SSC
01.2010 - 1 2011
University Overview
Skills
PresentationOperating SystemsSoft skillsInterpersonal skillsCommunicationCollaborationLeadership
Documentation And Reporting
Mentoring
Team Supervision
Teamwork and Collaboration
Hiring and Training
Team building
Team Development
Team Collaboration
Performance Evaluation
Onboarding and Orientation
Sales and Marketing
Personal Information
Personal Information
Date of Birth: 01/15/96
Mail id: iamekta1596@gmail.com
Awards
Awards
- Awarded for being Consistent in the business.
- Awarded for Maintaining Quality.
- Awarded for being ranked amongst the Top 10 in PAN India for the highest Business Number.
Timeline
Deputy Manager
Max Life Insurance Company Ltd.
01.2024 - Current
Team Manager
Teleperformance Global Services Pvt Ltd
10.2022 - 01.2024
Team Manager
HDFC Sales Private Limited
11.2018 - 10.2022
Accountant cum Cashier
Maruti Marketing And Shah Agency
08.2017 - 10.2018
SK Patel College Of Computer And Management Studies
BCA
01.2013 - 1 2017
Heeralal Yadav Girls Inter College
HSC BIOLOGY
01.2011 - 1 2013
V. V. Tomar Hindi Higher Secondary School
SSC
01.2010 - 1 2011