Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Ekta Rajak

Ekta Rajak

Indore

Summary

Detail-oriented and ambitious professional pursuing an MBA in Human Resources, with a proven track record at TaskUs India, excelling in digital content management, and customer service. Skilled in leveraging Microsoft Office tools—certified in Excel and Power BI—to support data-driven decision-making. Demonstrates strong interpersonal and organizational abilities, with a clear focus on aligning talent strategies with business goals. Committed to fostering efficiency, compliance, and positive employee experiences within forward-thinking organizations.

Overview

5
5
years of professional experience

Work History

Teammate

TaskUs India Private Limited
Indore
01.2022 - Current
  • Reviewed and moderated user-generated content for compliance with company policies and community guidelines.
  • Utilized analytical skills to identify trends, escalating potential issues to senior management.
  • Collaborated with team members to uphold content quality standards and enhance user satisfaction.
  • Resolved reported concerns regarding offensive or inappropriate material promptly to support user satisfaction.

Customer Care Executive (L2 Department)

QConnect Business Solutions Limited
Indore
10.2020 - 11.2021
  • Provided prompt solutions for complex customer queries in high-pressure environments.
  • Ensured customer satisfaction through timely resolutions and professional demeanor.
  • Strengthened relationships by prioritizing service requirements and addressing customer concerns.
  • Handled escalations and coordinated with departments to resolve complex issues.

Education

MBA - Human Resources Management

Shri Ram Institute of Technology
Jabalpur
08-2026

Bachelor of Science - Electronics And Communications

Govt. M. H. College of Home Science And Science
Jabalpur, India
07-2021

Skills

  • Recruitment and onboarding
  • HR policies and compliance
  • Performance management
  • Conflict resolution
  • Microsoft Office proficiency
  • Excel and Power BI certification
  • Collaboration tools expertise
  • Content governance
  • Client issue resolution
  • Analytical skills
  • Time management
  • Team coordination

Hobbies

  • Reading & Research
  • Writing and Blogging
  • Painting and Pottery

Timeline

Teammate

TaskUs India Private Limited
01.2022 - Current

Customer Care Executive (L2 Department)

QConnect Business Solutions Limited
10.2020 - 11.2021

MBA - Human Resources Management

Shri Ram Institute of Technology

Bachelor of Science - Electronics And Communications

Govt. M. H. College of Home Science And Science

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Ekta Rajak