Senior Business Analyst with 14+ years of experience in Banking, and High-Value Payments Processing and end-to-end solution design. Proven track record in data analysis and project coordination, driving business process improvements. Adept in Agile methodologies, I excel at translating complex requirements into actionable insights, ensuring alignment between business and technology teams
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Citibank India
Pune
12.2017 - Current
Hands-on experience with GPP Classic and the end-to-end payment processing lifecycle, including payment initiation, validation, routing, sanctions screening, SWIFT messaging, settlement, exception handling, and reconciliation for high-value payment transactions.
Analyzed and documented business requirements, translating them into actionable user stories, BRDs, and functional specifications to facilitate project clarity.
Performed end-to-end gap analysis and solution design for SWIFT and ISO 20022 payment processing initiatives.
Collaborated with business stakeholders, operations, development, and QA teams to deliver payment enhancements and regulatory changes.
Served as Product Owner for Agile teams, facilitating sprint planning, backlog grooming, reviews, and stakeholder demonstrations.
Conducted data analysis and impact assessments that informed strategic decision-making and aligned with business objectives.
Reviewed test strategies and UAT outcomes, ensuring solution quality and readiness for business implementation.
Acted as the central liaison between business and technology teams, ensuring alignment on requirements and delivery outcomes.
Trained junior analysts on best practices and tools used in business analysis.
Developer/Analyst
Hong Kong and Shanghai Banking Corporation (HSBC)
Pune
05.2014 - 11.2017
Supported Commercial Banking payment and connectivity initiatives for HSBC Connect projects, enhancing overall service delivery.
Built logic to convert Payment initiation files like IDOC,XMLv3,XMLv2,PAYMUL,CREMUL etc. to an application centric format and vice-versa using WTX tools.
Built logic to enhance client experience by providing tailor-made solutions using COBOL, JCL code
Elicited and documented business, functional, and interface requirements (BRD, FRD, IRD).
Conducted stakeholder workshops, requirement analysis, and solution walkthroughs.
Collaborated with technical teams on end-to-end solution design, implementation, testing, and deployment.
Conducted code reviews and unit testing, ensuring quality and reliability of applications while supporting business analysis deliverables.
Developed technical documentation for software applications and processes.
Analyzed system requirements and provided recommendations for improvements.
Developer
Supervalu Supply Chain Management
Bangalore
04.2012 - 05.2014
Developed software solutions for supply chain management processes.
Implemented system enhancements to streamline retail pricing and billing solutions.
Conducted code reviews to ensure quality and adherence to standards.
Collaborated closely with project managers, designers, and other developers in order to complete tasks efficiently and effectively.
Trainee Software Engineer
TCS TRAINING
Trivandrum
12.2011 - 03.2012
Engaged in 3-month freshers training program to master mainframe technologies and create solutions utilizing COBOL, JCL, etc.
Education
BTECH - Information Technology
SRMCEM
LUCKNOW
07-2011
Skills
Payment processing
GPP Classic
SQL proficiency
Data analysis expertise
Requirements gathering
Agile methodologies
Solution design
Project coordination
Process improvement
Certification
SAFe 5 Product Owner Agile Certificate
Additional Information
Have received multiple awards from Citibank for contribution at workplace., Actively involved in the training of junior resources throughout my tenure at Citibank., Have received 3 awards from TCS (SPOT) for my extraordinary work with different Clients/accounts., Taken care of the Project release activities and deliveries.
Senior Business Analyst at Trinidad and Tobago Housing Development CorporationSenior Business Analyst at Trinidad and Tobago Housing Development Corporation