Ela Gajjar
Thane
Summary
A competent process and operations management professional with over 5 years of diverse experience in end-to-end project management, process management, operations management, HR operations, MIS reporting, and team management. Adept at managing complex business operations, coordination, operations, data management, and day-to-day administration. Outstanding verbal and written communication skills, as well as exceptional presentation skills with the ability to exceed expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SR. PROJECT CO-ORDINATOR
RIGVED TECHNOLOGIES LTD
NAVI MUMBAI
07.2022 - Current
- Coordinating project management activities, devices (laptops and headless devices) information
- Breaking projects into doable actions and set timeframes
- Preparing daily, weekly & monthly reports to track the project status to the respective audience
- Preparing PPTs with the detailed information of the testing performed on the devices to the management
- Monitor project progress and mitigating challenges that impacts on the project progress
- Coordinating with internal/external stakeholders & vendors for business requirements
- Prepared detailed reports for senior management outlining the progress of various projects.
- Coordinated meetings and collected related materials.
- Create and maintain comprehensive project documentation, plans and reports
- Maintaining and managing inventory for all the devices
- Ensuring team members have the supplies and resources they need to complete their assigned tasks on time
- Built strong relationships with internal departments as well as external vendors and partners in order to facilitate successful collaboration on projects.
- Providing logistic support w.r.t creating security gate pass for smooth transition of devices across locations
- Provided guidance and support to team members in order to achieve project goals.
- Schedule meetings, manage calendars and conference room booking.
- Coordinated with stakeholders to ensure successful implementation of projects.
SR. OFFICER
HEXAWARE TECHNOLOGIES LTD
NAVI MUMBAI
06.2019 - 10.2021
- Created and published simplified standard operating procedures, flow charts, and project planners by interviewing internal staff, using preset templates, and researching existing literature
- Transform highly technical information provided by developers into an understandable, concise application user manual for the end-user
- Spearheading the complete documentation process, including information gathering, drafting, revisions, technical and editorial reviews, and final proofing
- Streamlining the documentation process and keeping track of all documents available in the central repository
- Managing and mentoring a team of three resources, including task assignment, training, and performance management.
PROCESS ASSOCIATE
ACCENTURE SOLUTIONS PVT. LTD.
MUMBAI
10.2016 - 01.2019
- Leading HR operational projects; including client knowledge transfer via offsite and onsite discussions
- Identifying workflow-related problems, trends, and suggested process improvements
- Responsible for employee life management; including onboarding new joiners by preparing Desktop Procedures (DTP) and grooming them for the project
- Managing and mentoring a team of process associates, including task allocation, MIS reporting, workflow management, employee life management, communicating and maintaining procedural documentation, and ensuring day to day application of organizational policies and procedures
- Managing Daily, weekly & monthly reports like Headcount report, adhoc reports (Transfer, Promotions etc).
- Participated in regular team meetings and provided input on ways to improve existing processes.
- Managing the recruitment and selection process
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Ensured accuracy of payroll data by collecting, reviewing and entering timesheets into system.
- Managed employee records and maintained accurate information in the company's HR database.
- Created job descriptions for new positions within the organization.
- Analyzed data from surveys to identify areas of opportunity for improvement in employee engagement.
Education
B. Com -
Mumbai University
10-2009
Skills
- Process management
- Project management
- MIS reporting
- HR operations
- Team management
- MS Access
- MS Office
- Power BI
- Administrative coordination
- Documentation Management
- Reporting Requirements
Accomplishments
- Successful Knowledge Transfer Completion, 2016
- Token of Appreciation, UDAAN project, 2020
Certification
- Certificate of Appreciation, Yuva Awards, 2020
- PACE program Certification, 2021
- Power BI - Workshop Completion Certificate, 2024
Timeline
SR. PROJECT CO-ORDINATOR
RIGVED TECHNOLOGIES LTD
07.2022 - Current
SR. OFFICER
HEXAWARE TECHNOLOGIES LTD
06.2019 - 10.2021
PROCESS ASSOCIATE
ACCENTURE SOLUTIONS PVT. LTD.
10.2016 - 01.2019
B. Com -
Mumbai University