Elaine D'souza Poojari
MUMBAI
Summary
Accomplished Operations and Development Manager with experience in planning and executing viable development strategies. Possess strong skills in team leadership, project management, and strategic planning. Successful track record of driving growth through innovative approaches and fostering collaborative relationships among teams. Demonstrated ability to leverage technology to support business objectives and improve operational efficiencies.
Overview
6
6
years of professional experience
Work History
Operations and Development Manager
Alphagen Learning
06.2021 - Current
- Company Overview: Alphagen Learning is an educational organization based in Singapore, focusing on training and development
- Developed and implemented a system for tracking employee training and development progress, resulting in employee development and skill attainment
- Participated in faculty meetings and committees to discuss and plan curriculum development and other initiatives
- Provided strategic guidance to the CEO on business operations, processes and procedures
- Trained recruits as well have been extensively involved in interviewing and employee onboarding
- Enhanced the soft skills and communication skills required by tutors for a successful class delivery
- Part of the core team of this organization right from it's inception and have helped in its growth and evolvement
Senior Instructor
Alphagen Learning
06.2021 - Current
- Company Overview: Alphagen Learning is an educational organization based in Singapore, focusing on training and development
- Involved in tutoring and training students from Singapore and South East Asia on Coding and Technology as well as in Web Development, Graphic Designing, 3D Modelling and AR and VR
- Worked on developing and designing tailored curriculum as per the age requirement of students
Coding Educator and Master Class Specialist
Vedantu Innovations Ltd.
05.2020 - 06.2021
- Company Overview: Vedantu Innovations Ltd. is an online tutoring platform that provides live tutoring sessions for students.
- Conducted coding sessions to students of various age groups effectively
- Conducted almost 250 Live Master Classes to a class strength of around 2000 students in each session
- Regularly evaluated and provided feedback to students to promote critical thinking and self-reflection
- Developed and implemented coding policies and procedures to ensure compliance with coding regulations
- Developed and enforced coding standards and best practices to ensure the highest quality of code
Operations and Administrative Manager and Senior Instructor
Inkstall Educare LLP
Mumbai
09.2018 - 01.2020
- Company Overview: Inkstall Educare LLP is an educational institution providing tutoring services for various school sections
- Developed and implemented effective policies and procedures for administrative functions
- Identified and implemented process improvements to streamline administrative operations
- Developed and implemented office policies and procedures that improved staff productivity considerably
- Collaborated with colleagues to develop innovative approaches to teaching
- Implemented a variety of teaching strategies, such as group work, project-based learning, and hands-on experiments, to ensure student understanding
- Ensured complete student support by making sure they fully comprehended the curriculum
- Provided extra support to students who required more guidance
- Trained new tutors and emphasized the importance of classroom control
- Adopted distinctive teaching methodologies, documented all lessons, organized healthy group discussions, and mentored troubled students
- Ensured that lessons plans met the curriculum guidelines
Education
Bachelor of Commerce: 70% - Management Studies and Business Administration
Mumbai University
Mumbai, Maharashtra04-2020
Degree in Education: 65% - Education
St .Johns Universal High
Mumbai06-2015
Higher Secondary Certificate: 78.88% - High School
Mithibai College of Commerce
Mumbai06-2009
Secondary School Certificate: 85.69% - Secondary Education
Mahindra Academy
Mumbai06-2007
Course in Business Administration and Operations -
Udemy
Effective Organizational Management and Development -
Udemy
Certification in Data Science -
Coursera
Skills
- Ability to Multitask
- Customer Service
- Computer Skills
- Microsoft Office
- Leadership
- Communication Skills
- Web Development
- Management
Languages
- English
- Hindi
- Marathi
- Konkani
Timeline
Operations and Development Manager
Alphagen Learning
06.2021 - Current
Senior Instructor
Alphagen Learning
06.2021 - Current
Coding Educator and Master Class Specialist
Vedantu Innovations Ltd.
05.2020 - 06.2021
Operations and Administrative Manager and Senior Instructor
Inkstall Educare LLP
09.2018 - 01.2020
Bachelor of Commerce: 70% - Management Studies and Business Administration
Mumbai University
Degree in Education: 65% - Education
St .Johns Universal High
Higher Secondary Certificate: 78.88% - High School
Mithibai College of Commerce
Secondary School Certificate: 85.69% - Secondary Education
Mahindra Academy
Course in Business Administration and Operations -
Udemy
Effective Organizational Management and Development -
Udemy
Certification in Data Science -
Coursera
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