Eleanor Tu'itahi
Brisbane
Summary
With years of management experience and overseeing departmental functions I am now looking for a change in careers. Hardworking and passionate job seeker with strong customer service skills. It has always been a dream to work for an Airline crew. I am a dependable person with great time management. With an energetic and eager passion to learn new skills in this role I know that I will be able to bring something new to the table.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Department Manager
Coles Supermarket
03.2020 - Current
- Click & Collect / Online Manager
- Led team of 20+ staff, ensuring optimal performance and adherence to operational standards.
- Developed and implemented training programs, enhancing employee skills and productivity.
- Coordinated weekly schedules, optimizing labor allocation to meet customer demand efficiently.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Trained new team members on systems and processes, improving onboarding effectiveness.
- Oversaw daily operations, ensuring compliance with safety and quality standards.
Administrator
AGP
01.2021 - 09.2022
- Post school apprenticeship in admin / reception work
- Streamlined office procedures to enhance operational efficiency and reduce response times.
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Provided support to company employees by copying, faxing and filing documents.
Education
High School Diploma -
Victoria Point State High School
Victoria Point 11-2020
Skills
- Honesty
- Customer service
- Flexible schedule
- Strong work ethic
- Active listening
- Critical thinking
- Time Management
- Telephone Skills
- Office Management
- Spreadsheet Tracking
- Team leadership
- Customer engagement
Certification
Certificate III: Health And Physical Fitness
Certificate: First Aid
Additional Information
EMILY DALE: MANAGER
PH: 0488181854 EMAIL: Emilydale00@yahoo.com
TRINITY VE'ETUTU - WORK COLLEAGUE
PH: 0431880347 EMAIL: Veetututrinity@gmail.com
OLIVIA LYNN: WORK COLLEAGUE
PH: 0423745566 EMAIL: Oelynn07@gmail.com
Timeline
Administrator
AGP
01.2021 - 09.2022
Department Manager
Coles Supermarket
03.2020 - Current
High School Diploma -
Victoria Point State High School