Elizabeth A Wilhelm
North Vernon
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
14
14
years of professional experience
Work History
Quality Audit Director Team Lead
ResCare/ Sevita
01.2021 - Current
- Developed strategic audit plans to enhance operational efficiency.
- Mentored audit team members, fostering professional growth and development.
- Collaborated with senior management to drive organizational accountability and transparency.
- Reviewed audit findings, presenting actionable insights for executive decision-making.
- Streamlined reporting processes, improving accuracy and timeliness of audit deliverables.
- Mentored junior auditors, enhancing their technical skills and professional growth.
Program Director
ResCare
North Vernon, IN
01.2012 - 01.2021
- Developed and implemented program strategies to enhance service delivery and client satisfaction.
- Led cross-functional teams to ensure compliance with regulatory requirements and organizational standards.
- Directed quality assurance processes to maintain high standards in client services and operational execution.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Monitored program performance to identify areas for improvement.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Managed budgets and resource allocation to optimize operational efficiency across multiple programs.
Education
GED -
IUPUC
Columbus, IN01-1995
Skills
- Highly motivated
- Team building and leadership
- Relationship building
- Staff development
- Compliance monitoring
- Internal/External audit expertise
Timeline
Quality Audit Director Team Lead
ResCare/ Sevita
01.2021 - Current
Program Director
ResCare
01.2012 - 01.2021
GED -
IUPUC