Painting
ELIZABETH GABRIEL
System Administrator
Thane
Summary
Driven System Administrator with 4.5 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
7
7
Certifications
4
4
Languages
Work History
System Administrator
Tata Consultancy Services
Mumbai
03.2022 - Current
- Provided 2 and 3 tier support for TCS customers.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Conducted risk analysis, system certifications, auditing, security documentation and security testing.
- Managed onboarding and offboarding of employees.
- Implemented corrective plans of action for network availability and latency.
- Planned and implemented upgrades to system hardware and software.
- Identified and resolved network congestion issues and bottlenecks.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Provisioned new software and hardware for use, following established security policies.
- Drove continuous improvement of IT governance processes.
- Researched and recommended new technologies and strategies for improving system performance.
- Worked with developers to fix bugs or defects in software code and implement software and security architecture based on client’s business requirements.
System Engineer
Infosys Ltd
Pune
01.2018 - 01.2022
- Provided 2 and 3 tier infrastructure support for US customer.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Compiled data and generated graphs to interpret results and suggest key operational improvements.
- Configured DNS, DHCP and IP Routing.
- Configured, tested and maintained network equipment to achieve maximum performance.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Implemented networking and server changes to meet client budgets and needs.
- Delivered helpdesk service and support to customers.
Education
Bachelor of Science - Information Technology
06.2015 - 06.2018
- Member of INVENTRIX (Science Exhibition)
- Awarded for Participating in Intercollege Science Exhibition Competition
- Score: CGPA - 6.0
Higher Secondary School Certificate - H.S.C - Computer Science
06.2013 - 06.2015
- Awarded for Participating in NES National Science Festival
- Score: 71.85%
Secondary School Certificate - S.S.C -
06.2012 - 06.2013
- Score: 72.36%
Certification
Completed a certification course of Windows Administration from Infosys
Accomplishments
- 12/2022 Special Achievement Award
- 12/2023 Star of the Month Award
- 05/2023 Certificate of Appreciation
I have been awarded for achieving zero baseline compliance in 200+ TCS cloud servers.
I have been appreciated by the Project Manager for stunning performance at work.
Interests
Yoga
Travelling
Timeline
Completed Azure Certification (AZ-104) -Microsoft Azure Administrator from Udemy
08-2023
Completed German Language A2 level certification
08-2023
Completed German Language A1 level certification
12-2022
System Administrator - Tata Consultancy Services
03.2022 - Current
Completed Azure Certification (AZ-900) -Microsoft Azure Fundamentals from Udemy
08-2021
Infosys Certified L1 Junior Infrastructure Administration
09-2019
Completed Database Management with Microsoft SQL Server certification from CMS IT services
01-2019
Completed a certification course of Windows Administration from Infosys
09-2018
System Engineer - Infosys Ltd
01.2018 - 01.2022
The Kelkar Education Trusts V.G Vaze College of Arts Science Commerce - Bachelor of Science, Information Technology
06.2015 - 06.2018
N.E.S Junior College - Higher Secondary School Certificate - H.S.C, Computer Science
06.2013 - 06.2015
St. Xavier’s High School - Secondary School Certificate - S.S.C,
06.2012 - 06.2013
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