ELIZABETH SANIA S
AROOR, KERALA
Summary
Dynamic Senior Executive Operations at EbixCash World Money Ltd, adept at enhancing operational efficiency and ensuring regulatory compliance. Proven expertise in transaction processing and employee training, fostering a collaborative team environment. Recognized for resolving complex customer inquiries and driving improvements in service delivery, contributing to a productive workplace.
Overview
5
5
years of professional experience
Work History
SENIOR EXECUTIVE OPERATIONS
EBIXCASH WORLD MONEY LTD
KOCHI
07.2019 - 12.2024
- Managed the day-to-day operations of the remittance department
- Ensured efficient and compliant processing of remittance transactions
- Collaborated with cross-functional teams to resolve operational issues and improve process efficiency
- Ensured compliance with regulatory requirements and industry standards
- Managed sale/purchase of Currencies, Travel cards, Demand Draft, Travel Insurance
- Trained new employees to meet job requirements
- Resolved customer inquiries and complaints requiring management-level escalation.
- Worked effectively in team environments to make the workplace more productive.
Education
Bachelor of Technology - Computer Science And Engineering
Sacred Heart Higher Secondary School
ThevaraSkills
- Regulatory compliance
- Transaction processing
- Currency management
- Cross-functional collaboration
- Employee training
- Customer service
- Team management and leadership
- Excellent communication and interpersonal skills
- Operational efficiency
- Adaptability and flexibility
Languages
English
First Language
Malayalam
Beginner
A1
References
References available upon request.
Timeline
SENIOR EXECUTIVE OPERATIONS
EBIXCASH WORLD MONEY LTD
07.2019 - 12.2024
Bachelor of Technology - Computer Science And Engineering
Sacred Heart Higher Secondary School
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