ELSA ABRAHAM
Project Manager
Summary
Results-driven professional with a proven track record of leadership excellence. Demonstrated expertise in strategic planning, team collaboration, and project completion. Strong focus on fostering a collaborative environment, adaptability, and delivering impactful outcomes. Recognized for effective communication, problem-solving acumen, and unwavering reliability in dynamic settings.
Overview
14
14
years of professional experience
6
6
Certifications
Work History
Project and Data Analytics – Digital Transformation and India Location Leader and Team
Ernst & Young
05.2022 - Current
- Led the Service Delivery Platform (SDP) transformation using Azure, ensuring successful digital transformation with quality and agility.
- Directed the Application Rationalisation programme, optimizing the GDS application landscape and achieving cost savings of $1M.
- Created and managed comprehensive project plans, timelines, and budgets.
- Managed Incidents, Service Requests, and Change Management processes.
- Developed PBI dashboards to support strong governance and timely decision-making.
- Identified and mitigated risks and issues to ensure on-time and quality delivery.
- Embedded innovative agile delivery methodologies within the data and analytics function, collaborating with broader business units for desired outcomes.
- Communicated regularly and effectively with project stakeholders.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
CEO & Managing Director
Drape Tales Designer Store
08.2016 - 09.2021
- Managed, directed, and prioritized the operational budget, ensuring adherence to financial constraints.
- Defined, executed, and continuously analyzed product success metrics to drive performance.
- Conducted market research, assessment, and customer needs analysis to inform product development.
- Determined new product lifecycle, product ideas, pricing, and revenue estimates.
- Executed design sprints and product launches, ensuring timely and successful market entry.
- Led user testing and product roadmap planning to align with customer expectations and market trends.
- Facilitated the technical side of product development, bridging the gap between design and execution.
- Provided strategic, operational, and fiscal leadership, working towards long-term company goals and maintaining the organizational vision.
- Directed the hiring, training, and scheduling of all associates, managing a team of over 15 employees.
- Trained and mentored team members, fostering professional growth and development.
- Overhauled sales processes and systems, achieving a 20% annual revenue increase.
Project Manager / Data & Remediation Lead – Data Centre Consolidation Program
Ernst & Young
04.2011 - 05.2016
- Led and managed requirements and requirements analysis activities for large projects (over $5M budget) involving multiple and globally dispersed stakeholders.
- Planned, designed, and scheduled phases for large projects.
- Managed and resolved project issues, change requests, and scope changes.
- Participated in project team meetings with stakeholders and team members to discuss progress, issues, or changes in scope.
- Managed the testing process to maximize product quality.
- Monitored and reviewed project progress, measuring overall performance.
- Provided weekly status reports regarding project milestones to key stakeholders and daily status updates to the core team.
- Implemented knowledge discovery tools using statistical and visualization techniques.
- Integrated data from different sources to provide users with a unified view.
- Ensured data quality to serve the specific purposes and needs of the program.
Education
Master in Business Administration (MBA) - Marketing and HR
Marthoma College of Management & Administration
Bachelor's Degree in Commerce - Maths
Women's Christian College
Skills
Power BI expertise
Certification
Power BI Expert, 01/2023
Timeline
Prompt Engineer AI
04-2025
Data Science, 01/2023
12-2024
Power BI Expert, 01/2023
11-2024
Agile Certification, 01/2022
12-2022
Scrum Product Owner, 01/2021
12-2022
Six Sigma Yellow Belt, 01/2014
12-2022
Project and Data Analytics – Digital Transformation and India Location Leader and Team
Ernst & Young
05.2022 - Current
CEO & Managing Director
Drape Tales Designer Store
08.2016 - 09.2021
Project Manager / Data & Remediation Lead – Data Centre Consolidation Program
Ernst & Young
04.2011 - 05.2016
Master in Business Administration (MBA) - Marketing and HR
Marthoma College of Management & Administration
Bachelor's Degree in Commerce - Maths
Women's Christian College
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