Emile George

Handling Projects - Johnson Bath Division Products

• Managed customer service inquiries and complaints in a timely manner.
• Supported customer inquiries and resolved service-related issues.
• Implemented inventory management procedures to maintain stock levels.
• Obtaining product brand approval for central and state government bodies by following each government's SOPs.
• Identifying project dealer prospects and increasing pipeline for upcoming projects across the market.

Achievements:-

Identified additional Govt Bodies having scope for upcoming projects upon brand approval : Brand Approval in Progress

• Developed strong relationships with clients to understand their paint needs.
• Identifying the scope for waterproofing, in addition to painting projects.
• Handling customer complaints promptly and professionally.
• Traveling regularly to meet with current or potential clients face-to-face.
• Recommending improvements in products or services based on customer feedback.

Achivements:-

Got the highest value re-painting project converted: Purva Venezia Apt - 1 Cr value.

• Handling Non-Trade Sales in South Karnataka Market mainly – Bangalore, Mysore, Hassan& Thumkur
• Ensure 100% advance payment from existing and new conversion clients, and follow up on the market competitor price survey.