Open To Work
Dharmraj Songara
Work Preference
Summary
Detail-oriented banking operations and audit professional specializing in fraud detection, AML/KYC, and transaction monitoring. Investigated suspicious transactions, ensured compliance with regulatory guidelines, and coordinated with banks and payment aggregators. Proficient in Finacle, Jocata, and major payment processing portals.
Overview
1
1
Certification
5
5
years of post-secondary education
14
14
years of professional experience
Work History
Assistant Manager
Axis Bank
Navi Mumbai
12.2020 - Current
- Led merchant onboarding activities for POS & MVP 1 physical merchants (Dec 2020 - Jul 2025) and MVP 2 VKYC process for individuals and sole proprietorships (Jan 2023 - Jul 2025).
- Monitored POS and e-commerce merchant transactions to identify suspicious activity, enhancing fraud detection through analysis of behavioral patterns and historical card usage.
- Assigned to the FCI - DTM team to support fraud detection efforts.
- Placed high-risk transactions on hold and coordinated with issuing banks to verify transaction genuineness prior to release.
- Prepared and shared detailed hold-case reports with business teams, ensuring updated and accurate case records in Jocata banking software.
- Managed cancellation process by extracting key details (MID, Auth Code, Reference Number, RRN) and coordinating with aggregators to ensure timely refunds/settlements from dispute emails via Cybersource, MPGS, Genius and Wibmo portals.
- Performed KYC/VKYC checks for onboarded merchants and cross-verified details in Finacle and against defaulter lists provided by Bank Product Teams and RBI; recommended restrictions for merchants identified as defaulters in coordination with the dedicated team.
- Ensured onboardings complied with fraud-protection guidelines and maintained and fine-tuned databases storing confidential client information.
Assistant Manager (Audit)
TR Chadha & Co LLP
Mumbai
04.2014 - 11.2020
- Conducted concurrent audits and internal audits for banking and non-banking clients, identifying risks and implementing control testing and remediation follow-up.
- Conducted concurrent audits and internal audits for banking and non-banking clients, performing risk assessments, control testing and remediation follow-up.
- Led internal audit engagements including Forbes Technosys Limited (Jan 2020 - Mar 2020) and Birla Precision Technologies Limited (Dec 2020).
- Executed fixed assets and inventory verification assignments (July - Nov 2020), ensuring accurate recording and timely reconciliations.
- Executed fixed assets and inventory verification assignments (July - Nov 2020), ensuring accurate recording and reconciliations.
Indirect Tax Assistant
Gajra & Co
Mumbai
10.2013 - 03.2014
- Prepared VAT/CST returns and conducted audit workings, managing e-filing process to ensure compliance.
- Supported fraud detection and prevention, managing departmental cases related to indirect taxes to mitigate risks.
- Executed KYC/AML tasks and participated in IIBF compliance activities to uphold regulatory standards.
Indirect Tax Assistant
NK Kalra & Associates
Mumbai
01.2012 - 09.2013
- Prepared VAT/CST returns and audit workings, ensuring accurate e-filing to meet compliance deadlines.
- Managed departmental cases, facilitating indirect tax compliance processes for effective resolution.
- Reviewed financial documents for accuracy and compliance with regulations.
- Assisted in preparing tax returns for individuals and businesses.
- Maintained organized records of client tax filings and correspondence.
Education
Masters - Commerce
Mumbai University
Mumbai 06.2009 - 04.2011
Bachelors - Commerce
Mumbai University
Mumbai 06.2006 - 05.2009
Skills
- KYC compliance
- AML regulations
- Data analysis
- Fraud detection
- Fraud prevention tools
- Time management
- Merchant onboarding
- Payment processing systems
- Card transaction management
- Payment gateway integration
- Payment gateway management
- Digital banking solutions
- Local payment solutions
- Transaction monitoring
- Dispute processing
- Case management
- Risk assessment
- Compliance oversight
- Operational risk management
- Management reporting
- Business intelligence tools
- Data analysis
- Analytical thinking
- Decision making
- Problem solving
- Resource allocation
- Project coordination
- Time management
- Team development
- Relationship building
- Attention to detail
- Team development
- Resource allocation
- Project coordination
- Time management
Certification
- Foundation to AML and KYC
- AML & Customer Verification Training
- KYC AML - IIBF, Indian Institute of Banking & Finance (IIBF)
- Fixed Assets / Inventory Verification (assignment/training), 07/01/20 - 11/30/20
- Birla Precision Technologies Limited (internal audit assignment), 12/01/20
- Forbes Technosys Limited (internal audit assignment), 01/01/20 - 03/31/20
Languages
Hindi
First Language
English
Advanced
C1
Timeline
Assistant Manager
Axis Bank
12.2020 - Current
Assistant Manager (Audit)
TR Chadha & Co LLP
04.2014 - 11.2020
Indirect Tax Assistant
Gajra & Co
10.2013 - 03.2014
Indirect Tax Assistant
NK Kalra & Associates
01.2012 - 09.2013
Masters - Commerce
Mumbai University
06.2009 - 04.2011
Bachelors - Commerce
Mumbai University
06.2006 - 05.2009