Emma McQueen
Mooresville
Summary
Open and positive communicator with experience in customer service with a calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
4
4
years of professional experience
Work History
Server
Lennie's
Bloomington
11.2024 - 05.2025
- Took orders from customers accurately and in a timely manner.
- Assisted in food preparation and presentation during busy service hours.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted by delivering food promptly to tables.
- Greeted customers and escorted them to their tables.
- Performed opening and closing duties.
Server
Ralph And Ava's Cafe And Catering
Mooreville
06.2022 - 11.2024
- Took and processed orders using POS systems.
- Assisted in training new servers.
- Completed cleaning and stocking duties.
- Followed health safety guidelines when preparing and serving food products.
- Prepared drinks according to standard recipes.
Retail Sales Associate
Dicks Sporing Goods
Plainfield
05.2021 - 06.2022
- Maintained store cleanliness and planned merchandise displays.
- Processed transactions at the cash register.
- Collaborated with team members to achieve sales goals.
- Trained new associates on store policies and procedures.
Education
Associate of Applied Science - Human Services
Ivy Tech Community College of Indiana
Indianapolis, IN05-2026
Some College (No Degree) - Mental Health Counseling
Indiana University, Bloomington
Bloomington, INSkills
- Customer service
- Conflict resolution
- Team collaboration
- Employee training
- Sales goal achievement
- Store maintenance
- POS system operations
- Friendly and outgoing
- Product knowledge
Timeline
Server
Lennie's
11.2024 - 05.2025
Server
Ralph And Ava's Cafe And Catering
06.2022 - 11.2024
Retail Sales Associate
Dicks Sporing Goods
05.2021 - 06.2022
Associate of Applied Science - Human Services
Ivy Tech Community College of Indiana
Some College (No Degree) - Mental Health Counseling
Indiana University, Bloomington
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