EPAPHRAS MAHENDRAKER
Hyderabad
Summary
HR professional with 10+ years of experience in HR Operations, Talent Management, and HR Analytics across FMCG, Manufacturing, Architecture, Healthcare & Banking sectors. Skilled in leveraging Power BI, Advanced Excel, and Python for HR Analytics to drive data-backed decision-making, optimize workforce planning, and improve employee engagement. Proven expertise in Hire-to-Retire lifecycle, Organizational Development, and Global HR Shared Services for India, US & UK.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Program Manager – Talent Management & HR Analytics
R1 RCM
07.2023 - Current
- Designed and implemented HR Analytics dashboards (Retention, Promotion, Training & Engagement) using Power BI and Excel
- Conducted Workday audits, ServiceNow ticket analysis, and HR Operations quality checks; presented insights to senior management
- Consolidated training data and developed talent development reports to support leadership decisions
- Led Talent Management initiatives: Rewards & Recognition, Performance Management, Peakon Surveys, Employee Benefits administration
- Coordinated with Department Heads & Great Place to Work Team to improve engagement scores and retention
- Managed onboarding, drug test coordination, and employee engagement programs
- Directed team management, project implementation, and process improvement initiatives
Onboarding Activity
Kohler
04.2022 - 06.2023
- Weekly call with Cross Business Management
- Offer & Appointment letter generation
- BGV Initiation and tracking
- US HR Shared services, Employee Engagement & Performance check
- Prepared SOP for Internal recruitment process
Onboarding Activity
HSBC (via Randstad Payroll)
06.2021 - 04.2022
- Position creation
- Offer & Appointment letter generation
- BGV Initiation and tracking
- SAP Candidate profile creation
- Service Desk & Internal recruitment activities
HCM Activity
FHD Group
02.2020 - 06.2021
- Offer & Appointment letter generation
- Core HR activities & SOP preparation
- Acted as ER & HRBP
Infosys
07.2015 - 05.2019
- Worked for large scale FMCG clients in HR Shared Services (Unilever & Upfield)
- Offer creation, Onboarding, Promotions, Leave & Payroll management
- HCM activities via Workday, ServiceNow, Salesforce, Taleo
- Termination processes and letter generation
- Preparation of SOPs for HR operations
Education
MBA - Human Resources
Kakatiya University
Skills
- Power BI dashboards
- HR data modeling
- Python-based HR analytics
- Retention analysis
- Promotion analysis
- Hire-to-Retire process
- Onboarding
- Payroll
- HR audits
- SOP design
- Workday HCM
- SAP
- ServiceNow
- Salesforce
- Kickstart
- ARMS
- Employee relations
- Grievance handling
- Performance management
- People management
- Team handling
- Project implementation
- Quality audits
Certification
- HR Analytics with Python
- Power BI & Advanced Excel (Dashboards, Pivot, Lookups)
- Smart People Leader Certification
- Professional HR Certification
- Soft Skills, Rapport Building & Customer Service Workshops
Accomplishments
- Successfully implemented new HR analytics projects enhancing decision-making
- Designed dashboards improving employee retention & promotion tracking
- Recognized for retaining associates and improving engagement
Languages
English
Beginner
A1
Timeline
Assistant Program Manager – Talent Management & HR Analytics
R1 RCM
07.2023 - Current
Onboarding Activity
Kohler
04.2022 - 06.2023
Onboarding Activity
HSBC (via Randstad Payroll)
06.2021 - 04.2022
HCM Activity
FHD Group
02.2020 - 06.2021
Infosys
07.2015 - 05.2019
MBA - Human Resources
Kakatiya University