Erica Tetrick
Indianapolis,IN
Summary
Experienced buyer with a proven track record, excelling in vendor collaboration and critical thinking. Recognized as a top performer, I consistently achieved success and development while enhancing customer satisfaction through effective communication and attention to detail. Skilled in inventory oversight, I build strong supplier relationships to drive strategic purchasing decisions.
Overview
5
5
years of professional experience
Work History
Buyer
Bunzl
02.2022 - Current
- Training buyers on processes and procedures to ensure consistency and uniformity across the department as well as providing guidance to team members when needed
- Exceeding performance metrics consistently, earning recognition as a top performer within the team
- Building long-term supplier relationships with vendors to establish quality and competitive pricing
- Identifying purchasing trends and improving merchandising strategies
- Ensuring timely delivery of products by closely monitoring vendor performance and addressing any issues promptly
- Coordinating with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations
- Achieving cost savings by identifying opportunities for consolidation
Customer Service Representative
Bunzl
01.2020 - 01.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
- Identified and resolved discrepancies and errors in customer accounts
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs
Education
High School Diploma -
Beech Grove High School
Beech Grove06-2015
Skills
- Verbal and written communication
- Multi-tasking
- Critical thinking
- Attention to detail
- Inventory oversight
- Vendor collaboration
Timeline
Buyer
Bunzl
02.2022 - Current
Customer Service Representative
Bunzl
01.2020 - 01.2022
High School Diploma -
Beech Grove High School
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