Erik Baptist
Columbus
Summary
Bilingual business professional with experience supporting sales, purchasing, and supplier relations within a manufacturing environment. Proven ability to facilitate communication between U.S. operations and a Japanese parent company through translation, interpretation, and cross-cultural coordination. Experienced in preparing customer quotations, working with steel and coating suppliers, and supporting day-to-day business operations in a global manufacturing setting. Combines strong business acumen with Japanese language skills to build relationships, streamline communication, and support collaboration across international teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Assistant
CAPCO LLC
Columbus, IN
06.2025 - Current
- Prepare customer quotations and sample order documentation for metal stamping and manufacturing projects.
- Coordinate with customers, steel suppliers, and coating vendors regarding pricing, lead times, specifications, and order requirements.
- Support purchasing activities by sourcing materials and components required for production.
- Assist in managing supplier relationships and communication to ensure timely fulfillment of manufacturing needs.
- Coordinate communication between U.S. operations and the company's Japanese parent organization.
- Interpret and translate Japanese-English communications during meetings, emails, and business discussions.
- Maintain accurate records related to quotations, customer requests, supplier communications, and order activity.
- Support day-to-day sales and administrative functions within a fast-paced manufacturing environment.
Sales and Marketing Specialist
SiYi America
Houston, TX
04.2025 - 06.2025
- Prospected and contacted over 300+ B2B leads via cold calls and email outreach, introducing company capabilities and initiating the sales cycle
- Responded to inbound Meta (Facebook/Instagram) ad leads by providing tailored product recommendations, pricing information, and service details
- Maintained detailed lead tracking and pipeline updates using Zoho CRM, ensuring accurate follow-up and sales visibility for the leadership team
- Collaborated with the marketing team to align messaging and optimize ad performance based on lead feedback and engagement trends
Zone Lead
At Home
Cypress, TX
09.2024 - 04.2025
- Led a team of associates during high-volume restocking shifts, ensuring accurate inventory placement and maintaining visual merchandising standards
- Coordinated freight logistics and product flow across multiple departments, reducing restock time by streamlining task delegation
- Managed shift schedules and break assignments, ensuring proper floor coverage and efficient team operation throughout the day
- Resolved customer service escalations on the floor, improving the shopping experience and reinforcing store reputation
- Executed daily closing procedures, including reconciliation and reporting, contributing to accurate end-of-day financial records
Marketing Intern
HTX Soccer
The Woodlands, TX
06.2023 - 07.2023
- Analyzed cross-platform social media performance and developed summary reports using Excel and PowerPoint to inform weekly marketing decisions
- Supported brand strategy by benchmarking competitors' digital content, identifying trends to improve campaign effectiveness
- Created and scheduled digital content using HubSpot’s calendar tool, aligning posts with ongoing club campaigns to maintain consistent messaging and engagement
Education
BS - Marketing and International Business, Minor in Japanese
Indiana University Bloomington
Bloomington, IN05-2024
Skills
- Microsoft Office Canva Zoho CRM HubSpot SPSS Statistics Email Marketing Japanese
- Customer relationship management
- Team collaboration
- Order fulfillment
- Product management and pricing
- Adaptable and flexible
- Strong communication and interpersonal skills
- Decision-making
- Multitasking
- Computer proficiency and Microsoft office
Websites
Certification
Google Digital marketing and e commerce professional certification
Microsoft Word Expert certification, microsoft excel certification, hubspot email marketing certification
Interests
I’m interested in pursuing a career in business where I can contribute to impactful projects and see the results of my efforts I value roles that offer a sense of completion and purpose, where I can take part in solving real problems and supporting day-to-day operations I’m also hoping to work in an environment where I can use my Japanese language skills and be involved in cross-cultural collaboration, Outside of work, I enjoy watching sports and playing soccer I’m also passionate about sneakers and clothing, and I like staying up to date on the latest products and trends in the industry
LEADERSHIP EXPERIENCE
- Japanese Student Association at IU
- Treasurer
- Managed club finances, including budget planning, fund allocation, and monthly reconciliation using Excel and university accounting systems
- Submitted funding applications and reimbursement forms in compliance with university regulations, securing necessary operational resources
- Collaborated with executive board to plan events and ensure proper allocation of financial resources for programming and cultural activities
- Presented budget updates and financial summaries during board and general body meetings to maintain transparency and accountability
Languages
Japanese
Professional Working
Timeline
Sales Assistant
CAPCO LLC
06.2025 - Current
Sales and Marketing Specialist
SiYi America
04.2025 - 06.2025
Zone Lead
At Home
09.2024 - 04.2025
Marketing Intern
HTX Soccer
06.2023 - 07.2023
BS - Marketing and International Business, Minor in Japanese
Indiana University Bloomington