Summary
Overview
Work History
Education
Skills
Career Path
Personal Information
Languages
Languages
Timeline
Generic

Ernest Matta

Hyderabad

Summary

I’m a social entrepreneur with 10+ years of work experience in corporate social responsibility and NGOs. During this time, I gained firsthand experience in program management, compliance, team administration, stakeholder management, planning/monitoring, and educational. I have passion is to develop sustainable opportunities for social workers in rural parts of India.

Overview

18
18
years of professional experience

Work History

CSR Program Lead

Practo Technologies Pvt Ltd
10.2021 - 03.2024
  • Build and implement the operational roadmap in alignment with Practo Foundation's CSR long-term plan
  • Develop an annual CSR operational plan, engaging key internal and external stakeholders
  • Evaluate and design the expansion into new regions, explore new partnerships as per the foundation's strategy
  • Drive operational initiatives, including coordination and collaboration with internal and external stakeholders, to ensure timely and accurate completion and delivery of outcomes
  • Provide senior leadership and other stakeholders with regular reports that identify & track the status of programs, projects, milestones, and deliverables
  • Establish good working relationships and collaborative arrangements with community groups, funders, NGO Partners, government agencies, and other organizations to help achieve the goals of the organization
  • Board Member / CSR Committee Management.

CSR Consultant

iVolunteer
04.2020 - 09.2021
  • Handling operations in South Region with offices in Hyderabad, Bangalore, and Chennai
  • Leading Village adoption programs and rural development projects.

Operations Manager

Kingdom Foundations / Elijah times
01.2012 - 01.2015
  • Directing various departments to ensure the smooth running of the organization
  • Training and leading a large and small outreach team, teaching and counseling
  • Developing beauty for ashes business
  • (BFA)
  • Involved in the recruitment and mentoring of new staff and interns
  • Responsible for achieving all performance-related targets for Elijah Times
  • Developing and supporting a cross-functional culture of continuous improvement
  • Maintaining honorable relationships with other organizations and sponsors.

Outbound Resolution Expert

Dell International Services
01.2008 - 01.2011
  • Extending technical support for desktops, portables, and wireless configurations via chat, call, e-mails

Technical Support Executive

Sitel India Pvt Ltd
01.2006 - 01.2008
  • Extending Technical Support for Dialup & Broadband Internet Connections through inbound calls

Senior Relationship Manager

iVolunteer
06.2015
  • Handling operations in South Region with offices in Hyderabad, Bangalore, and Chennai
  • Designing CSR, Employees Volunteering & Corporate Citizenship Program for corporate partners
  • End to end planning and execution of planned activities
  • Coordinating with employees and NGOs for short to long term volunteering
  • Planning and proposing volunteering activities with our corporate clients each month and organizing them
  • Meeting the local leaders, NGOs, vendors, government officials
  • Business development for the organization.

Education

Skills

  • Corporate Social Responsibility
  • Monitoring and Evaluation
  • Project Management
  • Business Development
  • Environmental Sustainability
  • Strong leadership skills in board governance, new business development
  • Comprehensive understanding of financial management principles
  • Entrepreneurial with commercial acumen and excellent management skills
  • A motivated team player who is results-driven
  • Results-oriented with a positive outlook, and a clear focus on high quality
  • Experince in CRM Software for Non-Profit Sector (Salesforce Admin)

Career Path

  • 10/2021, Present, CSR Program Lead, Practo Technologies Pvt Ltd, Build and implement the operational roadmap in alignment with Practo Foundation's CSR long-term plan, Develop an annual CSR operational plan, engaging key internal and external stakeholders, Evaluate and design the expansion into new regions, explore new partnerships as per the foundation's strategy, Drive operational initiatives, including coordination and collaboration with internal and external stakeholders, to ensure timely and accurate completion and delivery of outcomes, Provide senior leadership and other stakeholders with regular reports that identify & track the status of programs, projects, milestones, and deliverables, Ensure accountability of delivery of programs and a focus on improving quality of outcomes, Establish good working relationships and collaborative arrangements with community groups, funders, NGO Partners, government agencies, and other organizations to help achieve the goals of the organization, Grant management for the organization, Board Member / CSR Committee Management
  • 04/2020, 09/2021, CSR Consultant, iVolunteer, Handling operations in South Region with offices in Hyderabad, Bangalore, and Chennai, Leading Village adoption programs and rural development projects
  • 06/2015, 03/31/2020, Senior Relationship Manager, iVolunteer, Handling operations in South Region with offices in Hyderabad, Bangalore, and Chennai, Designing CSR, Employees Volunteering & Corporate Citizenship Program for corporate partners, End to end planning and execution of planned activities, Coordinating with employees and NGOs for short to long term volunteering, Planning and proposing volunteering activities with our corporate clients each month and organizing them, Meeting the local leaders, NGOs, vendors, government officials, Business development for the organization
  • 2012, 2015, Operations Manager, Kingdom Foundations / Elijah times, Directing various departments to ensure the smooth running of the organization, Training and leading a large and small outreach team, teaching and counseling, Developing beauty for ashes business. (BFA), Involved in the recruitment and mentoring of new staff and interns, Responsible for achieving all performance-related targets for Elijah Times, Developing and supporting a cross-functional culture of continuous improvement, Maintaining honorable relationships with other organizations and sponsors
  • 2008, 2011, Outbound Resolution Expert, Dell International Services, Extending technical support for desktops, portables, and wireless configurations via chat, call, e-mails
  • 2006, 2008, Technical Support Executive, Sitel India Pvt Ltd, Extending Technical Support for Dialup & Broadband Internet Connections through inbound calls

Personal Information

  • Date of Birth: 03/04/84
  • Marital Status: Married

Languages

  • Telugu
  • Hindi
  • English

Languages

Telugu
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Kanada
Beginner
A1

Timeline

CSR Program Lead

Practo Technologies Pvt Ltd
10.2021 - 03.2024

CSR Consultant

iVolunteer
04.2020 - 09.2021

Senior Relationship Manager

iVolunteer
06.2015

Operations Manager

Kingdom Foundations / Elijah times
01.2012 - 01.2015

Outbound Resolution Expert

Dell International Services
01.2008 - 01.2011

Technical Support Executive

Sitel India Pvt Ltd
01.2006 - 01.2008

Ernest Matta