ESHAAN SAREEN
New Delhi
Summary
Customer-focused professional with hands-on experience at Apple, creating meaningful interactions that drive loyalty and long-term relationships. Known for combining analytical thinking with strong communication to deliver personalized solutions in fast-paced environments. Ex-Founder of an AI-driven marketing agency, where I helped brands translate strategy into impactful digital experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Specialist
Apple
Noida
11.2025 - Current
- Demonstrate strong knowledge of Apple products and services by personalizing solutions based on customer needs, creating meaningful and non-transactional interactions that consistently drive high NPS.
- Lead one-to-many conversations at the Setup table by setting clear expectations, simplifying onboarding, and ensuring customers leave confident and fully connected to their Apple ecosystem.
- Educate customers with multiple Apple subscriptions about Apple One, helping optimize cost while enhancing their overall experience resulting in stronger loyalty and promoter creation.
- Deliver engaging Today at Apple–style interactions by identifying opportunities, analyzing participation, and bringing relevant customers to sessions to deepen product understanding.
- Perform consistent 10-second “Hello” at Product Zone On-Point while effectively supporting multiple customers in a fast-paced environment and ensuring seamless teaming with GB for smooth execution.
- Managed escalations at Setup table and Product Zone with professionalism, safeguarding sensitive information and upholding Apple’s core values.
- Supported business growth by identifying potential business customers and facilitating introductions to Apple Business Team, fostering cross-functional collaboration and relationship building.
- Lead by example by proactively assisting peers, sharing best practices, maintaining visual standards through timely restocking, and demonstrating shared accountability across the team.
- Deepened product knowledge to enhance customer experience and provide tailored support.
Founder
Adtising
11.2023 - 11.2025
- Established Adtising, an AI-driven digital marketing agency, to provide innovative marketing solutions.
- Launched Adtising, an AI-driven digital marketing agency, focusing on innovative solutions for clients.
- Created and managed social media content and curated websites and creatives for over 10 clients, earning strong endorsements.
Noida
ABP News Network
Noida
06.2023 - 07.2023
- Analyzed channels and competitors to identify strategic opportunities.
- Conducted SWOT analysis to assess strengths, weaknesses, opportunities, and threats of competitor channels.
- Developed comprehensive agency briefs to align project goals and expectations.
Strategic Sales & Planning Intern
ZEE Entertainment
08.2022 - 09.2022
- Analyzed data and developed marketing strategies to drive user engagement.
- Streamlined user experience on ZEE Entertainer platform through cross-functional collaboration.
- Worked on the project "Future of CTV.".
Education
MBE - Noida
Amity School Of Economics
Noida01.2026
BBE - Business Economics
Amity School Of Economics
Noida01.2024
XII - Pushp Vihar
Amity International School
Pushp Vihar01.2021
X - Pushp Vihar
Amity International School
Pushp Vihar01.2018
Skills
- Proficient in AI tools
- Data analysis
- Analytical thinking
- Problem-solving
- Attention to detail
- Organizational skills
- Team collaboration
- Communication skills
- Interpersonal skills
- Relationship Building
Certification
• Google Certified Digital Marketer
• Generative AI Foundations Certificate in collaboration with Microsoft
• Excel Skills for Business, Macquarie University
• Generative AI Foundations Certificate in collaboration with Microsoft
• Excel Skills for Business, Macquarie University
Extracurricular Activities
- Core team member of Cellium Entrepreneurship Club Created 2 of the most successful events in the whole economics department Managed as well as hosted events for several clubs .
- Guided more than 20+ students for their start ups Managed as well as hosted events for several clubs
- Impact of green bond on corporate sustainability, INBUSH ERA WORLD SUMMIT
- Educational inequalities and its economic impact, Economics Department
Hobbies and Interests
- Cooking
- Travelling
- Reading
- Meditation
- Playing squash, tennis, table tennis
Languages
- Hindi
- English
- Punjabi
- French
Timeline
Specialist
Apple
11.2025 - Current
Founder
Adtising
11.2023 - 11.2025
Noida
ABP News Network
06.2023 - 07.2023
Strategic Sales & Planning Intern
ZEE Entertainment
08.2022 - 09.2022
MBE - Noida
Amity School Of Economics
BBE - Business Economics
Amity School Of Economics
XII - Pushp Vihar
Amity International School
X - Pushp Vihar
Amity International School