Eshika Kunder
London
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry level Human Resource position. Ready to assist the team achieve company goals. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Customer Relations Executive
The Manor LDN
12.2023 - Current
- Established strong relationships with clients, promoting trust and loyalty in our brand.
- Assisting with the recruitment and new hire process from advertising to onboarding.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem solving strategies for common issues affecting customer experience.
- Coordinated employee schedules, ensuring adequate coverage during peak hours while minimizing overtime expenses.
- Provided administrative support to staff members by handling correspondence, filing documents and managing office supplies inventory.
- Enhanced customer satisfaction by providing timely and accurate information in response to enquiries.
Human Resource Intern
Rusk Media
05.2022 - 08.2022
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Prepared comprehensive reports, summarizing data analysis findings, informing key decision makers of important trends and patterns.
- Maintained organized filing systems, improving ease of access to important documents and information.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem solving strategies for common issues affecting customers experiences.
Operations Intern
JS FinServ
11.2021 - 05.2022
- Handled inbound calls professionally while addressing client concerns, swiftly leading towards a satisfactory solution.
- Established a solid reputation within the client base as a knowledgeable and reliable resource for insurance, loans and mutual funds related service.
- Assisted in developing company wide training programs to increase productivity and enhance workplace culture.
- Increased efficiency by implementing new methods and providing administrative support to management.
Education
Postgraduate MSc in Psychology -
Nottingham Trent University, Nottingham, United Kingdom
01.2022 - 05.2023
Graduate in Banking and Insurance -
KES Shroff College, Mumbai University
Mumbai 01.2019 - 05.2022
Skills
Data Entry
Appointment Scheduling,
Report Generation
Reception Management
Human Resource Process Knowledge
Onboarding Processes
Employment Recordkeeping
Task Prioritization
Good interpersonal and communication skills
Timeline
Customer Relations Executive
The Manor LDN
12.2023 - Current
Human Resource Intern
Rusk Media
05.2022 - 08.2022
Postgraduate MSc in Psychology -
Nottingham Trent University, Nottingham, United Kingdom
01.2022 - 05.2023
Operations Intern
JS FinServ
11.2021 - 05.2022
Graduate in Banking and Insurance -
KES Shroff College, Mumbai University
01.2019 - 05.2022