Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

J Miriyam Joseline

Chennai

Summary

Detail-oriented professional with experience supporting global pharmaceutical organizations, including AstraZeneca and Pfizer. Skilled in managing end-to-end procurement workflows using Coupa and SAP Ariba, including PR creation, PO processing, GRN posting, and invoice management. Experienced in contract lifecycle support through Volody CLM, vendor coordination, BRM meeting facilitation, and vendor master data maintenance. Strong background in finance systems such as SAP Concur, Microsoft Dynamics Navision, and IFS. Known for accuracy, compliance, and building strong vendor relationships, while ensuring smooth procurement operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Associate - Business Performance Analyst

AstraZeneca
Taramani
04.2025 - Current
  • Managed end-to-end procurement lifecycle using Coupa, including Purchase Requisition (PR) creation, Purchase Order (PO) creation, Goods Receipt (GRN) posting, and invoice processing.
  • Validated vendor invoices against POs and GRNs, resolved discrepancies, and ensured timely and accurate vendor payments.
  • Created and managed Statements of Work (SOWs) using Volody, an AI-powered Contract Lifecycle Management (CLM) platform.
  • Coordinated with vendors on contract updates, renewals, invoice clarifications, and procurement-related queries.
  • Led BRM (Business Review Meetings) with vendors to track deliverables, performance, and hiring updates.
  • Maintained OSP vendor partner records, and performed full vendor master data maintenance to ensure accurate procurement and finance records.
  • Ensured compliance with AstraZeneca's procurement and finance policies throughout the procurement cycle.
  • Acted as a liaison between internal stakeholders and vendors for procurement, contract, and payment-related matters.
  • Coordinated SAP hypercare support operations, driving ticket triage, SLA tracking, and cross-team incident resolution in ServiceNow.
  • Managed post-go-live hypercare support, monitoring SLAs, prioritizing P1/P2 incidents, and ensuring timely resolution across global teams.

Business Support - Statistical Data Sciences and Analytics

Pfizer
Anna Salai
07.2023 - 03.2025
  • Supported procurement workflows using SAP Ariba, including vendor coordination, and invoice tracking.
  • Managed employee travel and expense claims using SAP Concur, ensuring policy compliance, and accurate documentation.
  • Processed vendor invoices within SLA timelines, and supported accounts payable activities.
  • Assisted with month-end financial activities and reconciliation support.
  • Created internal documentation and content-writing materials for team communication, process guides, and workflow instructions.
  • Provided operational support to functional leads while maintaining governance and compliance standards.

Senior Business Support Coordinator

Maersk Training Services
Little Mount
12.2020 - 07.2023
  • Raised purchase orders and supported invoice processing using Microsoft Dynamics Navision and IFS Finance System.
  • Assisted in supplier onboarding and procurement documentation management.
  • Conducted internal quality control audit checks to identify process gaps, and improve operational efficiency.
  • Worked as an SME within the Training Management System (TMS) for the Noble Drilling project, supporting process improvements and documentation updates.
  • Coordinated with internal teams to ensure smooth training operations and procurement support.

Trainee - Project Manager

Exeter Premedia Services
Taramani
12.2019 - 11.2020
  • Coordinated with cross-functional teams and clients to track project progress and deliverables.
  • Led monthly project meetings, and documented software development updates.
  • Identified workflow issues and supported project managers in resolving operational challenges.
  • Built strong communication and stakeholder coordination skills in a project-based environment.

Education

Bachelor of Science - Physics

Women's Christian College
Chennai, Tamil Nadu

Skills

  • Coupa (PR creation, PO creation, GRN posting, invoice processing)
  • SAP Ariba (procurement workflows and vendor management)
  • SAP Concur (expense management and claims processing)
  • Volody CLM (statement of work creation & contract lifecycle management)
  • ServiceNow (Incident & Request Management)
  • Ticket Triage & Escalation
  • SLA Monitoring
  • Basware
  • Industrial and Financial System (IFS)
  • Microsoft Dynamics Navision
  • Invoice processing
  • Vendor management
  • Procurement management
  • Stakeholder coordination
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Content writing

Certification

  • Diploma in Computer Applications
  • Diploma in Office Automation

Languages

  • English
  • Tamil

Timeline

Associate - Business Performance Analyst

AstraZeneca
04.2025 - Current

Business Support - Statistical Data Sciences and Analytics

Pfizer
07.2023 - 03.2025

Senior Business Support Coordinator

Maersk Training Services
12.2020 - 07.2023

Trainee - Project Manager

Exeter Premedia Services
12.2019 - 11.2020

Bachelor of Science - Physics

Women's Christian College
J Miriyam Joseline