Esther Colette Nancy Sylvia J
Associate Consultant
Chennai
Summary
Reliable IT professional with 6.3 years of experience in project management & process improvement. Proven track record of successfully streamlining business operations and led a team of 6 members. Has handled multiple projects for different clients and interested in exploring new opportunities to learn with full integrity & zest. Also, good at communicating well with clients with commendable communication skills.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Associate Consultant
Cognizant Technology Solutions, CTS
12.2020 - 07.2023
- Developed detailed plans for implementation of new systems and processes.
- Conducted research to identify opportunities for process improvement.
- Prepared reports summarizing progress, risks, and issues associated with projects.
- Responsible for analyzing critical infoproviders, BW Process Chains.
- Responsible for data Loads from SAP ECC to SAP BW HANA in Quality and Pre Prod environment.
- Worked to load data from 3rd Party Tools to SAP BW HANA by BODS.
- Responsible for overall system testing and performed high level smoke test in Sandbox, Development, Quality, Pre-Production and Production environments.
- Provided Shadow Support Post Go-live/upgrade activities.
- Organized client meetings to provide project updates.
- Assisted with client onboarding and project kick-off meetings.
- Provided guidance and support to clients on best practices related to the project scope.
- Coordinated with stakeholders to ensure timely completion of tasks throughout the project life cycle.
Programmer Analyst
Cognizant Technology Solutions, CTS
05.2018 - 11.2020
- Responsible for supporting day-to-day activities like Data loads monitoring i.e., Process chains related to Purchase Orders, Point-of-Sale (POS) etc.
- Resolved issues reported by users in a timely manner while adhering to SLAs.
- Oversaw each project's technical requirements and completed every milestone on time.
- Documented program development and subsequent revisions with comments for easy comprehension.
- Participated in regular meetings with stakeholders to discuss project progress.
- Responded to escalated issues and implemented successful resolutions to resolve conflicts and restore project trajectory.
- Working experience with Different Source Systems like SAP ECC, SAP BODS, Flat File.
- Provided Support Post Go-live/Cut over Activities
- Mentored newly hired employees, prepared for project tasks and trained on unfamiliar systems.
Programmer Analyst Trainee
Cognizant Technology Solutions, CTS
04.2017 - 04.2018
- Responsible for monitoring day-to-day activities like Data loads monitoring in SAP production environment.
- Responsible for handling different Job Failures and escalating the same to the respective team members for timely resolution
- Actively worked on the tickets by understanding the issues raised by the user and providing solutions to the Issue after doing effective analysis.
- Responsible for replicating and creating a new job for the new affiliate
- Performed trial loads with files in Dev and Quality environments
- Closely worked with other teams to ensure the availability of data in upstreams and downstreams
- Validated and compared the quality and quantity of data along with testing teams
- Responsible for moving the code changes across environments
- Responsible for auto scheduling the job via TWS(Tivoli Workload Scheduler)
- Provided shadow support post the changes moved to production
- Analyzed customer requirements to create technical design documents.
- Collaborated with team members to develop new features for existing applications.
Education
Bachelor of Engineering - Electrical, Electronics Engineering Technologies
SVS College of Engineering
Coimbatore, India 04.2001 -
Skills
Accomplishments
Was awarded as the BEST TEAM PLAYER for 3 consecutive years(2020,2021 & 2022) for extended support during the pandemic.
Hobbies
- Interested in Art & Craft Making
- Creating Mandala arts & String arts
- Playing Music Instruments & Singing
- Gardening & Cooking
Timeline
Associate Consultant
Cognizant Technology Solutions, CTS
12.2020 - 07.2023
Programmer Analyst
Cognizant Technology Solutions, CTS
05.2018 - 11.2020
Programmer Analyst Trainee
Cognizant Technology Solutions, CTS
04.2017 - 04.2018
Bachelor of Engineering - Electrical, Electronics Engineering Technologies
SVS College of Engineering
04.2001 -
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